Program Manager

Job Description

Job Description

Help bring AI agents to companies worldwide.

Over the next decade, autonomous agents will redefine how we work.

Botpress allows companies to build and deploy advanced AI agents that move beyond conversation into real business logic.

Our product works today and at scale, across industries, regions, and limitless use cases.

As the 3rd fastest-growing B2B AI start-up worldwide, we’re at the forefront of the AI revolution, providing the most widely-used platform for sophisticated AI agents.

The work ahead is ambitious. The opportunity is rare. We take a deliberate approach to growth : product-led, capital-efficient, and highly focused.

If you want to build foundational technology for one of the most meaningful platform shifts in software, we’re looking for top talent to join us.

Key Highlights :

• Over 1 million AI agents and chatbots deployed
• 700,000+ platform users
• Trusted by 35% of Fortune 500 companies
• 7 years of expertise in AI solutions

About the Role

As a Program Manager at Botpress, you'll be a key member of our Delivery team, serving as the primary point of contact for clients throughout their implementation journey. You'll lead scoping and discovery calls to understand client needs, translate business requirements into technical solutions alongside our Solutions Architects, and ensure projects are delivered on time and to standard. You'll develop deep enough platform expertise to run demos, create proof of concepts, and speak credibly about what's possible.

You'll coordinate across the Delivery team to keep engagements moving, serve as the first line of escalation when issues arise, and support the sales process when needed to instill customer confidence. Once implementations are live, you'll maintain relationships through regular strategy calls, ensuring customers continue getting value from the platform.

This role spans both enterprise engagements and our Managed Services offering. You'll need to be equally comfortable navigating complex stakeholder environments and maintaining a portfolio of ongoing client relationships.

This isn't just any delivery role. It's AI. You'll be working on smart, cutting-edge projects where every implementation is a bit different, and you'll play a central role in helping customers get real value from the platform.

Responsibilities

Requirements

Nice to Have

About Botpress

As a fast-growing Series B start-up, we run a lean and innovative ship that leans on AI for maximum business impact. At Botpress, everyone is an owner, bringing their unique perspective and talents.

Our teams are talented and passionate. We intentionally hire individuals who are eager, passionate, talented, and hungry to learn and grow throughout their career.

We operate fully in-office, with a culture that values both technical rigor and shared ambition.

You'll be on a team that's not just adapting to the AI revolution, but leading it. Joining our team means changing the future of enterprise AI and building technology that will define the next era of business automation.

Benefits