Communications Assistant

The Communications Assistant will report to the Supervisor of Communications and Public Relations and work closely with them to create and distribute marketing and communication materials that align with the corporation's strategic priorities and tourism initiatives. This position requires strong graphic design, writing and editing capabilities to produce multimedia content across various channels, including digital, print, video, and social media. The role involves performing administrative duties efficiently under tight deadlines while maintaining a high level of accuracy, confidentiality and discretion. The Communication Assistant may need to collaborate with different departments within the municipality to ensure consistency in communication.

Responsibilities

• Work with the Supervisor of Communications and Public Relations and / or assigned project point‑person to research, develop, write, design and update a variety of communications materials, including releases, advisories, web content, newsletters, flyers and other print or digital design materials intended for various audiences within established deadlines.
• Maintain confidentiality when handling confidential / sensitive communications.
• Develop and maintain collaborative relationships with appropriate internal and external stakeholders, such as media contacts and community organizations.
• Keep updated records, build and organize photo / video libraries, and contribute to reports or proposals.
• Assist in the administration of the Town’s social media accounts ensuring a professional and cohesive look across all platforms following branding standards.
• Monitor the Town's social media channels and profile, assisting the department to identify concerns and respond in a timely and effective manner to online comments and questions as directed.
• Attend events and special activities providing support by taking photos and videos, obtaining consents, and posting on the Town’s social media pages, websites or other communication pathways.
• Act as a backup to the Supervisor of Communication and Public Relations during crisis communications.
• Consult with the Supervisor of Communications and Public Relations to analyze and interpret data and identify best practices in communications.
• Accessible document remediation, focusing on website compliance with accessibility standards.
• Support the organization’s internal communications as required.
• Assist in creating Annual Marketing Plans and Content Calendars, as well as individual Communication Plans, and implement strategies as approved.
• Distribute and pick‑up print materials.
• Assist in the preparation of speaking notes, briefing notes and fact sheets for Mayor, Council and staff, if needed.
• Foster two‑way communication with citizens through a variety of online and offline forums.
• Comply with legislative provisions and corporate policies governing website accessibility, confidentiality, privacy and use of intellectual property.
• Other duties as assigned.

Qualifications

Working Conditions

Wage Rate

$56,858 – $71,073 (Band 3)

Comprehensive benefits package

Non‑union position

Recently, a vacant part‑time role, now full time.

Applications must be received no later than 4 : 30 p.m. on Friday, January 2, 2026.

All applications are appreciated; however, only those selected for an interview will be contacted.

Accommodations under the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) will be provided upon request.

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