Parts Coordinator

Mier Recruitment is hiring!

Job Title : Parts Coordinator

Location : York Region, ON

Length of Assignment : Permanent

Salary : $-$ / hour

Our client in York Region, ON is actively looking for a  Parts Coordinator to join their team.

Position Description : Parts & Service Coordinator We have an immediate requirement for a Parts and Service Coordinator in our York region location. This is a fast-paced, team-oriented branch that places a strong emphasis on customer satisfaction. The parts and service coordinator is an important position within our service department, not only ensuring that we have the supplies and information to keep our equipment available but in maintaining our customers' requirements. It is a vital step in promoting the success of our customer relationships.

Job Description

• Provide excellent customer relations through phone, email and face-to-face;
• Provide administrative, warranty, and invoicing support;
• Operates as the direct liaison between staff and customers;
• Provide repair and service quotes to customers;
• Ensure technicians parts ordered and allocated to proper equipment;
• Enter work orders for internal machines, allocate parts to specific work orders;
• Monitor and track outstanding parts orders;
• Run daily reports to monitor business functions;
• Work cross-functionally with other departments to facilitate timely repairs;
• Submit warranty claims;
• Monitor and maintain parts inventory;
• Oversee the repair process;
• Invoice orders as needed. Key Qualifications
• The ability to provide excellent customer relations while keeping a positive attitude;
• Proficient in organization and process fulfillment, attention to detail, and paperwork organization;
• Excellent communication and people skills on both an internal and external level;
• Previous experience working with technicians and in a similar and / or related parts environment;
• Knowledge in the creation of parts orders and work orders, developing and receiving purchase orders, inventory management, and estimate preparation;
• The ability to adapt to on-call work schedules;
• Efficiency in Microsoft applications, specifically : Outlook, Word, and Excel;
• The desire to work effectively within a team environment;
• On-Call work schedules may be required. Additional Qualifications
• Proficiency / prior experience with Systematics would be considered an asset;
• Technical aptitude of CAT equipment and operations would be considered an asset.

If you meet the above qualifications, please submit your resume.

Please note that while we appreciate all applications, only those being considered will be contacted.