Field Service Technician-Operational Support Team

Field Service Technician-Operational Support Team

Job Category : Skilled Trades

Requisition Number : FIELD003607

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• Posted : January 18, 2024
• Full-Time

Locations

Showing 1 location

Concord, ON L4K1B7, CAN

Description

Toromont Cat is looking for a Field Service Technician to join our forever growing Mining team! The Fly in / Fly Out Field Service Technicians for this specific commitment will support Toromont’s continued success with service operations.

These Technicians must be adaptable, willing, able and flexible to meet the parameters of commitments across various locations including Quebec, Ontario, Manitoba, Arctic, Newfoundland and Labrador as required.

The Field Service Technicians will safely and effectively diagnose, repair and or assemble all Caterpillar mining and earthmoving equipment in a timely manner while ensuring high quality standards and positive customer relations.

Note : Although working for a Branch, these Technicians will be assigned for deployment to Toromont’s Remote Site locations or Branches (occasionally on short-notice for specified shifts and rotation durations).

As a Toromont Cat Field Service Technician, YOU will experience :

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including : wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will :

• Participate in safe, environmentally sound and healthy work behaviors at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
• Diagnose mechanical problems using Caterpillar testing equipment
• Repair and / or assemble allied or competitive Caterpillar earthmoving equipment as required within established time lines and quality standards
• Prepare service reports and service documentation in an accurate and timely manner
• Participate as an integrated member of onsite mechanical staff
• Maintain good customer relations
• Comply with company and customer health and safety policies and procedures

Must-haves for this role :

• Post-secondary education with a relative Technician licence, applicable within the related province for this position
• 2 years of experience as a Technician

About Toromont Cat

With over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed.

At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family.

Your success is our success!

Qualifications

Skills

Preferred

Critical Thinking

Expert

Customer Service

Expert

Safety Conscious

Expert

Teamwork

Expert

Decision Making

Expert

Work Ethic

Expert

Education

Preferred

Diploma or better in Accounting.

High School Diploma or better in Accounting.

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