Assistant Property Manager

Job Description

Altis Recruitment is seeking an Assistant Property Manager who will provide support and assistance to the Property Managers, Operations. The APM will ensure that assigned administrative and other function-specific support activities are carried out in a timely and consistent manner to enable the Operations Team to achieve its business goals and objectives.

Roles and Responsibilities

• Liaise between tenants, contractors, and the respective Property Manager, Operations, for maintenance and tenant-related issues.
• Coordinate or personally respond to tenant requests, questions, and inquiries pertaining to operations. Act as a liaison between tenants, management, and other departments / employees to resolve service-related issues, escalating more complex issues to the respective Property Manager, Operations. Work with the Building Manager to ensure timely customer service for tenants.
• Implement, maintain, or expand tenant service systems (service requests and preventative maintenance programs). Examine tenant emergency and service contract contact lists and proactively administer service contract files.
• Draft, distribute, and track various tenant-related documentation such as property service contracts, correspondence, etc., for building maintenance / repair, HVAC, janitorial services, etc. Ensure valid contracts are in place and renegotiated in a timely manner.
• Prepare purchase orders, copy drawings, invoices, and quotations for review by the respective Property Manager, Operations.
• Coordinate and support all property management operations / project management documentation requirements, with assistance from accounting and operations staff.
• Provide Executives with requested information on issues such as financial reporting, environmental concerns, insurance claims, and project documentation to ensure smooth and accurate information flow between various functions to facilitate business and support processes.
• Travel to properties to assist in troubleshooting issues and take progress pictures of various projects, inspections, etc.

Qualifications and Skills

Benefits