Talent.com
No longer accepting applications
Rogers Customer Service Sales Representative

Rogers Customer Service Sales Representative

6ix ManagementGolden Horseshoe, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

We are committed to delivering exceptional customer service while representing one of Canada’s most trusted telecommunications brands. As an Authorized Rogers Representative , we take pride in helping customers stay connected by providing personalized solutions that fit their needs.

We are seeking a customer-focused, solution-oriented professional who is passionate about delivering exceptional service and representing the Rogers brand with excellence . If you thrive on helping others, resolving concerns, and creating positive customer experiences, this is the perfect opportunity for you!

Rogers Customer Service Sales Representative will :

  • Be the first point of contact for customers, providing friendly and knowledgeable support.
  • Assist customers with billing inquiries, service changes, troubleshooting, and technical support to ensure a seamless experience.
  • Listen actively to customer needs and recommend Rogers’ telecommunications solutions, including wireless, internet, TV, and home phone services.
  • Resolve customer concerns efficiently with patience, professionalism, and a solutions-oriented approach.
  • Educate customers on new products, promotions, and features to help them get the most out of their services.
  • Process service activations, upgrades, and account changes with accuracy and attention to detail.
  • Maintain up-to-date knowledge of products, services, and policies to provide expert guidance.

Successful candidate is someone who has :

  • A passion for customer service and helping people find the right solutions.
  • Strong communication and problem-solving skills with a positive, empathetic approach.
  • Ability to handle inquiries, troubleshoot issues, and de-escalate concerns professionally.
  • Experience in customer service, retail, or call center environments is an asset but not required.
  • Comfort working in a fast-paced, team-oriented environment with the ability to multitask.
  • A proactive, solutions-focused mindset with a willingness to learn and adapt.
  • Availability for flexible shifts, including evenings, weekends, and holidays.

    • Why work with us?

  • Competitive pay, performance-based incentives.
  • Ongoing training and development to help you build a successful career.
  • A supportive team environment where your contributions are valued.
  • Opportunities for career advancement within a growing company.
  • The chance to represent a leading Canadian telecommunications brand and make a difference in customers’ lives.
  • Paid vacation, company benefits, industry events, networking opportunities, and much more!

    • If you are ready to build a rewarding career in customer service and sales, we want to hear from you!

    J-18808-Ljbffr

    Create a job alert for this search

    Customer Service Representative • Golden Horseshoe, ON, Canada