Accessibility Consultant (UX) – Salesforce

• Date Posted Nov 20, 2024
• Location Mississauga, Ontario
• Job Type Contract
• Job ID 17373

Are you a versatile self-starter with a demonstrated ability to take initiative and work independently with attention to detail? Then, Apply Now!

Working with one of the top financial clients, this role calls for an Accessibility Consultant (UX) Salesforce who will ensure our employee-facing platforms and applications are universally accessible for employees of all abilities.

This candidate will work closely with the different UX disciplines Content Writers, Visual Designers and UX Researchers and will closely collaborate with Business Analysts, Product Owners, Developers and QA Testers.

The successful candidate will ensure products and designs meet digital accessibility standards while providing the best banking experience for both employees and clients.

Responsibilities :

• Create an inclusive environment by making our stakeholders, development partners, executives, and designers understand the need to consider accessibility with every design decision.
• Use various assistive technologies such as screen readers, text scalers and dictation software to not only test the usability and accessibility of our applications but also demonstrate the user experience.
• Actively participate in user research and use the results to make accessibility recommendations. You’ll present cases for change compellingly to stakeholders.
• Coach and mentor junior members of the team.
• Use your powers of communication to speak about accessibility guidelines with authority. Your solid interpersonal skills are a must for collaborating with diverse stakeholders, product owners and internal pod members.

You’ll support and lead activities which focus on articulating the value of inclusive design to our internal partners.

• Works closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements.
• Creates the design of user interface specifications by applying client research, design standards, and industry best practices, taking into account strategic business objectives, user needs, and systems constraints.
• Participates in design review sessions with project teams, acquiring consensus and getting approvals on designs and documentation.
• Executes business acceptance test cases and testing.
• Works with the project managers to ensure that usability deliverables accommodate project timelines, budgets, and technical and scope constraints.
• Contributes to the development, maintenance, and continuous improvement of efficient and effective usability methodology / process, documentation, workflow, ROI, metrics and design standards.
• Acts as a user experience advocate regarding principles of user experience and user-centered design.

Desired Skill Set :

• 3 years of experience in Web Accessibility
• 3 years of experience with WCAG
• 3 years of proficiency in Outlook, Excel, Word and PowerPoint
• 3 years of experience in digital space
• Familiarity with HTML
• Strong communication skills

Nice To Have :

• Hands-on experience with UX tools such as Figma and Mural
• Salesforce CRM experience in accessibility

BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.