Parts Counter Representative Goderich Location.
Job Description
Our client, a prominent truck dealership, emphasizes simplicity, honesty, and quality in all business dealings to enhance customer service and relationships. With a priority on serving customers individually and a foundation built on integrity, they offer hassle-free buying and selling experiences, providing great products at reasonable prices. Currently, they are seeking a Parts Counter Representative for their Goderich location.
Job Type : Full-time
Pay : per hour
Schedule : 8-hour shift / Day shift / Monday to Friday
Summary
As a Parts Counter Rep, you will be responsible for selling replacement parts and equipment. You will locate the necessary parts and equipment and dispense them to Service Technicians, other businesses and to the public.
Job Duties
- Project a positive attitude for the benefit of our customers and fellow employees.
- Remarket Commercial Vehicle replacements parts to our clients
- Inspect worn or damaged parts to assist clients, identify and present options for the replacement part(s)
- Source and locate availability of the part (if not in stock)
- Place special orders and arrange shipping to clients
- Inspect damaged parts brought in by customers to determine the proper replacement.
- Identify the necessary part on the basis of the customer's description of the trouble.
- Suggest a part that is interchangeable, place a special order for the part, if a customer needs a part that is not stocked.
- Receive and fill telephone orders, emails and e-commerce.
Requirements
Requirements :
Previous Rental experience in the Medium / Heavy Duty truck automotive industry / field-heavy equipment, Agriculture automotive.Must be self-starter and motivated to sell.Must have superior problem-solving skills to achieve a win-win solution.Must be a team-player with a strong sense of commitment to the customer.Must conduct his / herself in a professional manner.Working Conditions
The Parts Counter Representative can expect to work indoors, constantly standing, walking and reaching high and low for parts. They will often work at a rapid pace. They may also be required to lift heavy items; however, they must request assistance for objects or parts that exceed lbs. This is a physically demanding position.
What you’ll love about the company :
They offer a defined contribution pension plan with company matching.They provide a low-cost health and dental benefits program, as well as a free employee assistance program.They offer professional development and training opportunities.They offer perks such as pizza lunches, holiday lunches, BBQ’s and a paid day off to be used during the Christmas holidays.Supplemental pay types :
Overtime pay