Booking Clerk / Secretary – Community Care Clinic
Salary : CAD $27.10 / hr.
Location : qathet General Hospital, Powell River, BC.
Responsibilities
- Provide scheduling / booking, clerical and reception functions for the area.
- Schedule and book a variety of client / patient appointments, follow‑up visits, tests and referrals.
- Maintain appointment calendars for all designated physicians and other health care professionals.
- Maintain and print daily schedules integrating activities from various sites as needed.
- Rearrange schedules to meet changing demands / requests and prepare and confirm client / patient information.
- Maintain client / patient charts entering data into a computerized system and update statistics on attendance.
- Arrange patient transportation.
- Provide clerical functions including typing technical and non‑technical materials, utilizing word processing, spreadsheets, database and presentation software.
- Provide reception services by greeting clients / patients and directing them to appropriate areas, and respond to general inquiries.
- Answer phone messages or forward callers to appropriate health care professional or other personnel.
- Maintain departmental equipment, supplies and filing systems.
- Perform timekeeping functions for designated staff as required.
Education & Experience
Grade 12, two years recent related experience or an equivalent combination of education, training and experience.Knowledge & Abilities
Ability to deal with others effectively.Knowledge of medical terminology.Ability to communicate effectively verbally and in writing.Ability to organize work.Ability to operate related equipment.Ability to type at 40 words per minute.Physical ability to carry out the duties of the position.Benefits
Comprehensive health benefits package, including MSP, extended health, dental and municipal pension plan.Grow your career with employer‑paid training and leadership development opportunities.Wellness supports, including counseling, critical incident and innovative wellness services.Award‑winning recognition programs for staff, medical staff and volunteers.Access to exclusive discount offers and deals for VCH staff.Hours of work and days off may be subject to change consistent with operational requirements and the Collective Agreement. Successful applicants may be required to complete a Criminal Records Review Check. Health care workers must report receipt of certain vaccines or a history of certain infections as part of onboarding.
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