We are hiring for our client in Financial Sector
Typical Day in Role
Your responsibilities will include (but are not limited to) :
- Administration of new applications
- Maintenance of application files and follow up on required documentation
- Receive, input and provide client and member support on requests for new life insurance coverage requiring medical underwriting
- Provide maintenance of pending applications and follow ups for additional information, as required by the Medical Underwriter
- Provide clerical support to the team & other daily administration duties
- Support in ad-hoc projects or related tasks
- Open, sort and distribute incoming correspondence, including faxes and emails.
- Prepare responses to correspondence containing routing inquiries.
Candidate Requirements / Must Have Skills :
1) 2-4 years of previous customer service / admin experience required
2) Verbal and written communication skills
3) Demonstrated ability to keep information organized and confidential.
4) Previous experience with computer applications, such as Microsoft Word and Excel
5) Experience with CRM systems required
Nice-To-Have Skills :
bilingual French / English