- Work Term : Permanent
- Work Language : English
- Hours : 40 to 44 hours per week
- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 1 year to less than 2 years
Work setting
Education
Tasks
- Arrange and co-ordinate seminars, conferences, etc.
- Plan and control budget and expenditures
- Supervise other workers
- Establish and implement policies and procedures
- Train other workers
- Record and prepare minutes of meetings, seminars and conferences
- Determine and establish office procedures and routines
- Oversee the classification and rating of occupations
- Plan, develop and implement recruitment strategies
- Schedule and confirm appointments
- Manage contracts
- Manage training and development strategies
- Answer telephone and relay telephone calls and messages
- Oversee the analysis of employee data and information
- Answer electronic enquiries
- Oversee development of communication strategies
- Compile data, statistics and other information
- Oversee the preparation of reports
- Advise senior management
- Respond to employee questions and complaints
- Order office supplies and maintain inventory
- Negotiate collective agreements on behalf of employers or workers
- Organize staff consultation and grievance procedures
- Oversee payroll administration
- Arrange travel, related itineraries and make reservations
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Conduct research
- Maintain and manage digital database
- Perform basic bookkeeping tasks
- Conduct performance reviews
- Supervise office and volunteer staff
- Assign, co-ordinate and review projects and programs
- Plan, organize, direct, control and evaluate daily operations
Supervision
1 to 2 people
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
- Adobe Photoshop
- SharePoint
- Social Media
- Adobe Acrobat Reader
Technical terminology
Business
Area of specialization
Correspondence
Security and safety
Basic security clearance
Work conditions and physical capabilities
- Work under pressure
- Attention to detail
Personal suitability
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Accurate
- Client focus
- Reliability
- Time management
- Adaptability
- Quick learner
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and / or refugees
- Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
Support for youths
Participates in a government or community program or initiative that supports youth employment
Support for Veterans
Participates in a government or community program or initiative that supports Veterans
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and / or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
Participates in a government or community program or initiative that supports mature workers
Supports for visible minorities
- Participates in a government or community program or initiative that supports members of visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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