Order Processing Coordinator

Order Processing Coordinator

Location: Montreal, Canada

Are you looking to grow your career in logistics, fulfillment, and operations within the fast-paced consumer packaged goods (CPG) and health food industry?

Join a dynamic, fast-growing company where you’ll gain hands-on experience and play a critical role in ensuring customer orders are shipped on time, accurately, and cost-effectively. We’re looking for an Order Processing Coordinator to support our outbound logistics and order fulfillment across our three warehouses.

This role offers a unique opportunity to build expertise in order management, shipping, transportation cost management, and fulfillment operations within a high-growth environment. As a key member of our team, you’ll be involved in everything from order entry, processing to scheduling and delivery.

If you’re organized, detail-oriented, and thrive in a fast-paced environment, this is your chance to develop a strong foundation in logistics and fulfillment.

Key Responsibilities

1. Order Processing & Scheduling

• Receive, confirm, and post sales orders into QuickBooks and Asana the same day.
• Identify out-of-stock (OOS) items and communicate with the team.
• Maintain and update shipping schedules across QuickBooks, Google Sheets, and Asana.
• Route orders, schedule pickups, build truckloads, and reschedule missed pickups.

2. Documentation & Compliance

• Create shipping labels, bills of lading (BOLs), and customs documentation.
• Record lot codes and expirations in traceability systems.
• Review pick lists, mark sales orders as shipped, and upload documentation to Google Drive.

3. Partner Collaboration

• Support Order Fulfillment Coordinator with outbound fulfillment cycle.
• Communicate effectively with clients, warehouses, and internal teams via Email, Slack, and Asana.
• Participate in weekly fulfillment meetings

What Makes You a Great Fit

• You’re detail-oriented & organized – You can manage multiple moving parts while ensuring accuracy and timeliness.
• You have strong communication skills – You keep clients, carriers, and teammates informed with clear, professional updates.
• You’re a problem solver – You anticipate challenges and take initiative to resolve them before they escalate.
• You’re tech-savvy – Proficient in QuickBooks, Asana, Google Sheets, and other logistics tools.
• You thrive in a fast-paced environment – You can manage shifting priorities while maintaining efficiency and effectiveness.

Qualifications

• 1–2 years of experience in logistics, fulfillment, or supply chain coordination (CPG experience is a plus).
• Proficiency in QuickBooks and Google Sheets (or Excel) required.
• University degree in Supply Chain, Business, or related field preferred.
• Strong organizational and problem-solving skills.
• Bilingual (English & French) preferred.

Why Join Us?

• Build Your Career in CPG: Hands-on experience in fulfillment and outbound logistics.
• Make an Impact: Be directly responsible for on-time, accurate deliveries to our customers.
• Learn & Grow: Work closely with experienced professionals and develop valuable logistics expertise.
• Work-Life Balance: Hybrid work environment (3 days in office, 2 days WFH).

Hours: 8:00AM - 4:00PM, Monday to Friday

Hybrid: 3 days in office, 2 days WFH

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