Program Manager (Leamington Region)

At IUNU ("you knew"), we're amplifying the ability of growers to produce the highest quality greenhouse crops by leveraging robotics, computer vision, and AI. Our LUNA AI system is deployed at greenhouses in more than 18 countries, providing critical information like yield forecasts, pest detection and germination rates to growers on mobile and web platforms. By increasing yield and reducing waste, we're building a sustainable future full of delicious vegetables.

Responsibilities

We are looking for a greenhouse professional to join our Customer Success Team. This is a unique opportunity to bridge the gap between Leamington’s greenhouses and our global technology team across North America and the EU.

We need someone who understands the daily reality of Propagators and Vegetable growers (Tomatoes, Peppers, Cucumbers) but wants to pivot their career into high-tech. You will be our boots‑on‑the‑ground partner, ensuring our customers get massive value from our AI and Robotics platform.

Your Primary Focus : Building Value

• Rapport Building : ability to easily build rapport with stakeholders across an organization that drives trust
• Adoption & Training : Teach Head Growers and labour teams how to use our software. Help them understand the data so they can make better decisions.
• Documenting the Wins : Work with the customer to track the "wins." Did we save them labour hours? Did we improve yield accuracy? You will document this value to help us prove our worth.
• Success Planning : Work with our global CS leadership to execute success plans that align with the grower’s crop cycles.

The "Field" Aspect (The Hybrid Skillset)

About You

Requirements

Note : this is a remote job

Diversity

At IUNU, we’re committed to providing a safe and inclusive environment. We are dedicated to the happiness and success of all of our employees, and strive to foster a workplace in which individual differences are recognized, appreciated, nurtured, and respected. Diversity is important, and we strongly encourage people of all identities and backgrounds to confidently apply for a job with us if this is a role that interests and excites you. We want you to feel comfortable bringing your whole self to work with you, with all of your talents and strengths.

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