IT Service Desk Coordinator : Incident & ITIL Lead

A school district in British Columbia seeks an IT Service Desk Coordinator to lead the coordination of IT operations. Responsibilities include managing service tickets, troubleshooting technical issues, and ensuring adherence to ITIL standards. Qualified candidates will have a bachelor’s degree in computer information systems and ITIL certification, along with relevant IT experience. The role requires effective communication and teamwork skills, with a strong commitment to providing excellent service to staff across the district.

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