Recreational Waterway Sports and Event Attendant

About the City of Welland

At the City of Welland, we're continuously rewriting our story. Not because we don't know where we're going, but because we are constantly reaching for new heights, engaging in new approaches, and pursuing what many believe to be unattainable or too ambitious. At the City of Welland, we're not satisfied with the status quo. And we're certainly not satisfied with doing things simply because that's how they were done in the past.

We expect our population to increase to over 80,000 in the next 20 years, and serving a diverse, growing community requires strategic thinkers, norm breakers, and passionate civil servants. In Niagara, Welland's growth leads every other municipality, and the City is becoming the region's heartbeat. So, we invite you to author your chapter and contribute to the overall body of work the City of Welland is creating. At the City of Welland, your ideas are nurtured, your input is invited, a healthy work-life balance is available, and most importantly, your voice will make a difference. So, if that sounds like something you want to be a part of, we want to hear from you. We're ready when you are.

About the Position

Under the direction of the Working Foreman, the Recreational Waterway Sports and Event Attendants are responsible for providing excellent customer service for user groups using the Recreational Corridor including the Welland International Flatwater Centre (WIFC). The Recreational Waterway Sports and Event Attendants will be required to learn how to install and maintain event equipment including on-land and in-water courses and watercrafts (pontoon, zodiac etc.). This position also includes janitorial, record keeping and rental permit oversight for the WIFC.

Shifts will be scheduled according to operational needs at the WIFC and will include weekdays, weekends, early mornings, and late nights, as required.

Duties & Responsibilities

The duties listed are not meant to provide a description of each and every job performed but only those which represent the core functions of the job.
- Provide excellent customer service to establish and maintain positive relationships with customers, clients, and user groups.
- Respond promptly to customer inquiries and requests, resolve customer concerns and complaints.
- Event set up and tear down, including on-water and on-land along Recreational Corridor.
- Responsible for safe operation of all equipment.
- Inspect areas and equipment throughout shift and take action as necessary including janitorial and maintenance duties.
- Ensure general access users and permit holders are in compliance with rules of the Recreation Corridor.
- Perform administrative work to support WIFC operations as required including record keeping.
- Demonstrate initiative during non-peak work times.
- Other duties as assigned.

What you need to Succeed...

- Valid Standard First Aid and CPR Level C Certification.
- Valid Pleasure Craft Operator Card.
- Valid Ontario Driver’s License (Class ‘G’ or higher).
- Valid Bronze Cross or Bronze Medallion certification is considered an asset.
- Ability to lift up to 50 lbs.
- Strong customer service, organizational, and written and verbal communication skills.
- Must be able to work flexible hours including early mornings, nights and weekends as required.

Salary and Benefit Information

$18.68 per hour.
Optional participation in the OMERS pension plan, one of Canada’s largest defined benefit pension plans, as an Other Than Continuous Full Time member. To learn more visit /.

Why Choose Welland?

The City of Welland is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes. In addition, the City of Welland is committed to accommodating persons with disabilities. Should you require any accommodation, we will work to meet your needs.

All applications are held in strict confidence. We thank all applicants for their interest; however, we will only contact those selected for an interview. No phone calls, please.

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and is for employment assessment purposes only.

How to Apply

Submit an up to date Cover Letter & Resume, including your availability. This position will remain posted until filled.