service centre manager – retail

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Management science
• or equivalent experience

Work setting

• Rural area

Tasks

• Evaluate daily operations
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Conduct performance reviews

Computer and technology knowledge

• Accounting software
• Database software
• Inventory control software
• Computerized bookkeeping system
• Electronic mail
• Adobe Acrobat Reader
• MS Outlook

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking

Screening questions

• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you live near the job location?

Experience

• 2 years to less than 3 years

Employment terms options

• Day

Financial benefits

• Group insurance benefits

Other benefits

• Free parking available
• Other benefits

Support for Veterans

• Supports Veterans in translating their military skills and experience into the language of the civilian job market

Support for mature workers

• Applies hiring policies that discourage age discrimination

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)