Senior Relationship Management Associate

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Why FCC

At FCC were proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation we provide financing knowledge resources and business management software to over 103000 customers nationwide.

Heres what you can expect when you join our team:

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs flexible and comprehensive group benefit and savings plans and well-being support through benefits and wellness programs

• Purpose-driven work: We build strong relationships share knowledge and support the people who feed the world

• Growth: Learning and development opportunities to help you thrive

• Hybrid work options

How youll make an impact

As a Senior Relationship Management Associate youll work with Senior Relationship Managers to manage a complex lending portfolio strengthen customer relationships and lead loan administration activities that help producers grow their operations.

Youll support complex Ag Production financing and collaborate closely with other internal teams and financial institutions to deliver a seamless customer experience.

If youre passionate about the agriculture industry love learning new things and enjoy building meaningful relationships this could be the role for you.

What youll do

• Partner with Senior Relationship Managers to proactively build and maintain relationships with key and highpotential customers and prospects

• Answer inquiries offer solutions and process requests in a thorough and professional manner creating sales opportunities

• Ensure ongoing open communication with customers on assigned portfolio

• Enter customer and financial details into the lending system with a high degree of accuracy

• Deliver professional front desk coverage including greeting and assisting walk-in customers managing incoming calls and completing administrative tasks with speed and accuracy

• Join customer visits to farms and offices and represent FCC at industry events and meetings

What youll bring to the team

Required qualifications:

• Bachelors degree in business administration

• A minimum of one year of related administrative or financial experience (or an equivalent combination of education and experience)

• Specialized knowledge of lending and loan administration processes

• Hands-on experience applying lending and loan administration procedures including preparing loan documentation and ensuring adherence to lending policies

• Ability to interpret complex financial statements for accurate data entry

Preferred qualifications:

• Customer service and administration experience ideally in a financial law agricultural or advisory setting

• Experience working collaboratively across teams to achieve alignment and deliver outcomes that enhance customer satisfaction

• Valid drivers license

• Bilingualism (English and French) is a strong asset

Not sure you meet every requirement We encourage you to apply anyway.