Senior Commercial Lines Account Manager

J-62470

Account Manager, Commercial Lines

Location: Newmarket, ON, Mississauga, ON or Ajax, ON
Employment Type: Full-Time, In-Office

Who We Are

Our client is a well-established insurance brokerage that strikes the perfect balance — large enough to compete confidently within the industry, yet small enough to maintain a genuine family feel. With a head office in Newmarket and additional branches in Mississauga and Ajax, the team proudly serves clients across the Greater Toronto Area.

The brokerage is built on a foundation of respect, collaboration, and excellence. Every employee is valued as an individual, encouraged to develop their skills, contribute creatively, and be recognized for their efforts. The company’s core values reflect a culture that celebrates teamwork, integrity, and commitment to superior service.

If you’re a passionate insurance professional who thrives in a dynamic, client-focused environment — and you take pride in delivering exceptional results — we’d love to hear from you.

What We Offer

• Supportive and collegial work environment

• Comprehensive benefits package

• RRSP program with company contribution

• Generous vacation and paid sick days

• Ongoing professional development opportunities

• A culture that values work-life balance and recognizes individual contributions

About the Position

The Commercial Lines Account Manager plays a key role in delivering exceptional service to our commercial clients. Working closely with Account Executives, this position ensures all client needs are handled efficiently and professionally — from policy management and renewals to claims and account servicing.

You will act as a trusted partner to our clients, ensuring accuracy, responsiveness, and a high level of attention to detail in all interactions.

Key Responsibilities

• Partner with Account Executives to provide seamless support and outstanding client service

• Manage day-to-day servicing of commercial accounts, including policy changes, certificates, and endorsements

• Prepare submissions and handle re-marketing as required

• Negotiate and process renewals to ensure client coverage remains competitive and compliant

• Manage and follow up on claims, ensuring timely resolution and communication with clients

• Handle invoicing and maintain account receivables in a timely and accurate manner

• Collaborate with internal teams to uphold service standards and operational excellence

What You Bring

• 8–10 years of commercial lines insurance experience in a brokerage environment

• Strong understanding of commercial insurance markets, products, and underwriting requirements

• Proven ability to negotiate renewals and handle complex commercial accounts

• Excellent organizational, communication, and multitasking skills

• A commitment to accuracy, professionalism, and exceptional customer service

• Ability to thrive in a fast-paced, team-oriented environment

• RIBO License required

Join Our Team

If you’re ready to bring your commercial insurance expertise to a respected brokerage that values people as much as performance, we invite you to apply.
Be part of a team that’s committed to excellence — and to your success.

Let's chat!!