Food Service Manager

We are currently hiring a Full-time Food Services Manager to join our team at Idlewyld Manor.

Idlewyld Manor is an accredited, non‑profit charitable long‑term care facility with 192 beds and situated on Hamilton’s west mountain. Our facility sits on a picturesque 13‑acre corner lot surrounded by trees and lush gardens and is steeped in a rich history of community service of over 150 years.

Idlewyld Manor is also part of Thrive Group: providing a spectrum of integrated services to support and care for individuals to live as independently as possible and by bringing together like‑minded organizations.

Thrive Group Is Proud To Be Certified As One Of Canada’s Great Places To Work®! In Addition, We Have Been Recognized As

• 2025 Best Workplaces in Health Care
• 2025 Best Workplaces™ for Giving Back
• 2024/2025 Best Workplaces™ with the Most Trusted Executive Team
• 2024 Top 50 Best Workplaces in Canada

We’re thrilled to be acknowledged for our commitment to creating an exceptional workplace!

Position Summary

Reporting to the Administrator (or designate), the Food Service Manager is responsible for directing, planning, organizing and overseeing the activities of the Nutrition and Food Services Department to ensure that nutrition and dietary needs of residents are met to a high standard and in accordance with individual care plans. The position is responsible for all aspects of managing the Food Services department including the management of foods and equipment purchasing within the established budgets and legislative parameters. Is responsible for planning and execution of Special Events Catering as required.

Employment Guide

• Graduate of an accredited Food Service Program or equivalent.
• Member in good standing of the Canadian Society of Nutrition Management (CSNM).
• Work experience with varied responsibilities related to therapeutic nutrition, administration and supervision preferably in a long term care (LTC) setting.
• Knowledge of RAI/MDS, PointClickCare, and Synergy on Demand system is an asset.
• Must have knowledge of MOHLTC standards related to Dietary Services, and of pertinent legislation related to food safety and employee health and safety (e.g. HACCP, WHMIS).
• Demonstrated leadership abilities, solid decision‑making and problem‑solving skills. Strong oral and written English communication skills.
• Experience working in a unionized environment is an asset. Possesses a working knowledge of the current Manual of Clinical Dietetics, Occupational Health and Safety Legislation, and MOHLTC Standards for Food Service.
• Demonstrates ability to work harmoniously as part of a team and as team leader; Demonstrates flexibility and ability to maintain high professional and ethical standards.
• Able to meet deadlines and work under time constraints.
• Willing to take on new challenges and develop professionally.

Job Type

Permanent, Full‑Time (37.5 hours per week)

Compensation/Salary Range

$58,682 to $71,499 per year

• Compensation set in accordance with experience and qualifications

We are currently hiring to fill an existing position on our team. While we thank all applicants for their applications, only those advancing to the interview stage will be contacted.

At Thrive Group, we embrace equity, diversity, and inclusion. Our commitment to this is directly linked to our organizational values of Teamwork, Honesty, Respect, Innovation, Versatility, and Excellence. Thrive Group strives to attract, develop, and retain a workforce that is as diverse as the residents, clients, and customers we serve and are committed to providing an accessible candidate experience through the recruitment and selection process. Should you require accommodation through any stage of the recruitment process, please contact the Human Resources Department at 289‑309‑8477 or email hr@thrivegroup.ca