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Bilingual Billing Administrator

Bilingual Billing Administrator

Sun LifeSun Life Montreal Metcalfe
30+ days ago
Job type
  • Full-time
Job description

Job Description

Location : Hybrid

Join our team as a Billing Administrator and contribute to the management of billing processes for our diverse clientele, including I / A (Insured), P / A (Policyholder-administered) and ASO (Administrative Services only) Group Benefit clients. Your role will ensure seamless financial operations, crucial to our team's success.

What will you do?

  • Code self-administered premiums by benefit and billing group
  • Audit the integrity of the lives, volumes, rates, premiums, and taxes submitted by policy-administered clients
  • Review the status of terminated policies and perform the final financial review
  • Set up ASO cases on the mainframe system
  • Compare the ASO agreement to the actual setup of the case to ensure accurate billing
  • Process claims adjustments and related accounting transactions for claim write-offs and stop-loss
  • Manage the collection of all outstanding receipts, premiums, and ASO deposits while meeting daily, weekly, and monthly deadlines
  • Perform other related administrative tasks as needed

What do you need to succeed?

  • Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.
  • Excellent customer focus to handle difficult client-related issues
  • Strong time management skills to meet daily deadlines
  • Ability to work well under pressure to manage departmental project initiatives with customized deadlines
  • Proficiency in Excel, including experience with Macros
  • Knowledge of Group Benefits and the administration of Self Administrative and ASO practices is an asset
  • Good knowledge of accounting principals for Insured and ASO arrangements is an asset
  • Reasons why you should join us under the sun

  • The opportunity to move along a variety of career paths with amazing networking potential
  • A caring, supportive, and inclusive culture
  • Time off giving you the flexibility to focus on the moments that matter. 15 days vacation per year
  • Flexible Benefits from the day you join to meet the needs of you and your family
  • As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office