Detachment Services Assistant

Detachment Services Assistant

Reference number: RCM25J-019704-000150
Selection process number: 25-RCM-EA-P-E-VAR-BCHP-INV-137336 Royal Canadian Mounted Police - BC Highway Patrol
Burnaby (British Columbia), Campbell River (British Columbia), Chilliwack (British Columbia), Cranbrook (British Columbia), Dawson Creek (British Columbia), Duncan (British Columbia), Fort Nelson (British Columbia), Fort St. John (British Columbia), Kamloops (British Columbia), Kelowna (British Columbia), Keremeos (British Columbia), Langley (British Columbia), Merritt (British Columbia), Prince George (British Columbia), Quesnel (British Columbia), Revelstoke (British Columbia), Terrace (British Columbia), Victoria (British Columbia), Williams Lake (British Columbia), Northern Okanagan / Shuswap - Other locations (British Columbia)
CR-05
$62,533 to $67,699

For further information on the organization, please visit

Closing date: 18 February 2026 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.

NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.

Please do not email the Contact asking for an update. You will be contacted if your resume will be considered further.

Please note that it is not sufficient to only state that you meet the experience qualification, rather you must provide concrete examples. When describing your experience for each factor, describe or list specifically what activities you have done that would sufficiently demonstrate how recent and how extensive your experience is.

If you do not fully complete the screening questions as instructed, you may be screened out. It is not acceptable to put “see resume” in the space provided to answer the questions. You MUST clearly demonstrate in writing how you meet the Essential Education, and Experience requirements. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Cracking the Code We invite you to watch this short video (2.5 minutes) to learn more about how to submit your job application online:

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process

Work environment

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RCMP, BC Highway Patrol offices are located in various communities around our beautiful vast province. Our positions involve supporting all aspects of operations for BCHP. In some units you may be part of a larger team of Public Service Employees (PSEs), in some units you may be the only PSE. Tasks are often varied, while working in a fast paced, ever changing environment. As an employee of the RCMP, you may be exposed to various types of multi-media that some may find upsetting.

Remote working is not a possibility with these position(s).

This position is located in a law enforcement environment which includes regular contact with uniformed and armed police officers.

Intent of the process

Anticipatory.

A qualified group of candidates may be identified and may be used to staff future permanent or temporary vacancies (including terms, actings, casuals, assignments and secondments) in similar-level positions (at full or part-time hours, including shift-work). Once established, the qualified pool will be valid for a period of one year and may be extended.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Successful completion of two years of secondary school or an acceptable combination of education, training, and/or experience.

Experience:
1. Experience performing general clerical duties such as filing, processing mail, and reception.
2. Experience providing assistance to the general public or clients.
3. Experience using data bases.
4. Experience with computer applications including word processing and spreadsheet programs.

The following will be applied / assessed at a later date (essential for the job)

English essential

Knowledge:
1. Knowledge of general office practices and procedures.
2. Knowledge of the Financial Administration Act

Abilities & Skills:
1. Ability to plan, organize and prioritize workload
2. Ability to communicate effectively orally
3. Ability to communicate effectively in writing

Personal Suitability:
1. Dependability
2. Initiative
3. Thoroughness
4. Discretion
5. Judgement
6. Team Work

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications:
1. Experience using PRIME, CPIC and TEAM.
2. Experience in using JUSTIN

Operational Requirements:
1. Availability, willingness and ability to work overtime as required.
2. Possession of a valid BC Driver’s License

Conditions of employment

Enhanced Reliability Status

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Receipt of applications will not be sent. Candidates will be considered for positions as they become available, and will be advised of any further evaluation.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

Please refer to Appendix “B” and “D (4)” of the Treasury Board Standard on Security Screening for more information - .

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.

Top-down selection may apply.

Incorrect or fraudulent information provided by a candidate during the application or assessment process will result in elimination from the process.

Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.

Those selected for assessment should be prepared to provide the names and contact information of recent references (recent is defined as within the last 2 years):

References must be available, have an in-depth knowledge of your work/projects, and must be able to answer specific questions pertaining to your experience, achievements and strengths.

References that are not reachable and/or not available are lowering the candidates’ chances to be found fully qualified and be considered for appointment. When providing names of references, it is the candidate’s responsibility to ensure they are available to respond in a timely manner.

All information obtained throughout the selection process, from time of application to close of process, may be used to evaluate candidates.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.