Service Manager

With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas.

Every day, we strive to meet market needs with excellent solutions, equipment, and services — and we believe we have the best talent to deliver on those expectations.

Ready to take the next step in your career?

Your new opportunity might be right here.

We are looking for a  Service Manager  to join our Service team in Williams Lake, BC.

What's the challenge?

As our  Service Manager , you’ll play an integral role in managing the day‐to‐day operation of the service department in compliance with the company’s established policies and procedures, as well as ensuring compliance with environmental regulations and safety program. Working with the branch manager, you play a key role in attaining the company’s short and long‐term objectives. As part of the leadership team, you play a key role in recruiting and developing our employees.

What do we expect from you?

• “Service First” . It’s our company slogan and you are driven to support your team by facilitating their ability to provide exceptional solutions for our customers. You’ll recognize that our customers’ livelihoods depend on the service they receive from our team.
• Certification . You have done the hard work and training required to earn certification as a Red Seal Heavy Equipment Technician. OR, you have equivalent education and experience to enable you to communicate with heavy equipment technicians, customers, and OEM resources. You’re ready to apply all that you have learned to make Nors Construction Equipment Canada your customers’ first choice.
• Relationship Builder . You’re going to get to know your team, peers, customers, and their equipment and business. Your communication skills, optimism and passion will contribute to improving your team’s work experience and the customer’s business experience.
• You demonstrate Leadership  by staying engaged and focused on the task at hand, setting a positive tone that influences your business and those around you. Your ability to create structure and prioritize tasks enhances productivity and drives results. You lead from a place of service, always mindful of building a strong, resilient team. Your deep understanding of safe work practices and familiarity with safety management systems further reinforce your commitment to a safe and effective work environment.
• Tech savvy. You will be comfortable with learning new software and have strong computer skills.
• Financial Knowledge. You apply financial management principles to ensure decisions are fiscally sound and responsible. You have experience with full-cycle financial management from budgeting to monthly and quarterly analysis and the ability to make decisions to stay on track.

What will you find here?

We’re a growing business in an exciting industry. This is a full-time, permanent position and we offer a competitive compensation package, which includes full health and dental, disability, family assistance and a company sponsored RRSP plan. You’re going to have an amazing feeling of fulfilment when your efforts drive us to become each customer’s first choice for service, equipment and parts.

Do you want to embrace a new challenge within Nors and be part of a growing team? We’re waiting for you!

At Nors, we believe in our people as the driving force behind our success. We value respect, continuous learning and our values, promoting a positive, fair and inclusive working environment.

All opportunities are open on the basis of equality, respecting the different abilities, backgrounds, identities and cultures that make us who we are.

making it work. making it happen.