Thrift Store Clerk Casual

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:

The Thrift Store Clerk provides service to customers sort incoming product and assists in the ongoing retail operations of The Salvation Army Cornwall Thrift Store.

Accountabilities:

Operations:

• Accurate completion of all customer transactions including cash and debit sales with minimal voids overages or shortages.
• Greet and interact with customers/donors in a positive friendly and courteous manner.
• Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
• Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.
• Assist with store layout plans to attract customer which include window displays and merchandise displays.
• Ensures attractiveness of the store through Tidy Maintenance.
• Replenish inventory levels based on managers directions.
• Contribute to the control of inventory by receiving sorting and pricing as per directions.
• Select donations for store distribution meeting established standards of quality and distinguishing between discarded and good quality merchandise according to company standards.
• Handle the merchandise in a safe and organized manner; assist in stock rotation bailing items in the store.
• Assist donors with their donations unload donations and place stock in appropriate locations.
• Be knowledgeable regarding product pricing and featured sale products.
• Pay attention to store security by monitoring activity in the store.
• Work as a productive team member and independently when necessary.
• May be required to open and close the store.
• Work with volunteers as assigned.

Health and Safety

• Contribute to the safety of staff and customers (e.g. snow removal clear fire exits clean spillage; no obstacles inside/outside the store).
• Maintain an attractive organized and safe appearance of the store tidy up and restock shelves clean sweep dust and mop as necessary; on a rotational basis clean the lunchroom washroom and other common areas.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Armys health and safety policies and procedures.
• Performs other work-related duties as assigned.

FINANCIAL AND MATERIALS MANAGEMENT:

• Ensure that ministry unit policies and procedures are followed for the safe/secure handling of all monetary funds received and appropriate documentation of gift cards and various vouchers is maintained.
• Responsible for accurate completion of customer transactions including handling cash and debit sales.
• Contribute to store budgets by maintaining customer service standards.
• Assist with the materials management of donations/product flow in the thrift store.

Working Conditions:

• This is a casual relief elect to work position with no standard weekly hours of work.
• There are no guaranteed hours; work will be offered as per the Thrift Store hours of operation Monday to Saturday 9:00 a.m. to 5:00 p.m. and will include a ½ hour unpaid meal-break where applicable.
• Shifts will include weekdays and Saturdays.
• The hours of operation are subject to review as required.
• The Supervisor will set the hours of work and work schedule; flexibility in scheduling is required.
• Ability to stand for long periods with frequent twisting bending crouching and reaching is required.
• Ability to lift/move up to 25 pounds on a regular basis.

Education Qualifications and Certifications:

• Completion of Secondary School.

Experience and Skilled Knowledge Requirements:

• Minimum of three (3) months of prior related experience in warehouse processing or goods distribution and knowledge of lifting guidelines.
• Some related experience in warehouse processing or goods distribution would be a definite asset.
• Brand awareness would be an asset.
• Cash handling experience is required.
• Basic math skills required to calculate discounts and percentages as well as reading skills.
• Knowledge and experience using a cash register debit machine and/or credit card processing is a definite asset.
• Alternative combinations of education and experience may be considered.

Skills and Capabilities:

• Maintain information in confidence.
• Participate as an active and responsible team member.
• Represent the organization in a professional and engaging manner.
• Lead by example by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
• Exhibit good listening skills have strong oral/written communication skills.
• Self-motivated/disciplined.
• Excellent interpersonal skills integrity and adaptability.
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army in its sole discretion (i.e. The Salvation Army Abuse Registry) and provide an original copy of a Background Check sector screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation:

Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.