Talent.com
Capilano Group
Banquet SupervisorCapilano Group • Vancouver, BC, Canada
Banquet Supervisor

Banquet Supervisor

Capilano Group • Vancouver, BC, Canada
1 day ago
Salary
CA$23.56 hourly
Job type
  • Full-time
Job description

Job Description

Job Description

The Banquet Supervisor & Captain is responsible for overseeing the setup, execution, and breakdown of Wedding and Corporate events at The Stanley Park Pavilion. They ensure that all events run smoothly, maintaining a high standard of service, organization, and guest satisfaction. The Banquet Supervisor & Captain leads the banquet team, ensuring that all tasks are completed, service expectations are met, and guests receive an outstanding experience.

Additionally, the Banquet Supervisor collaborates with the Stanley Park Pavilion Leadership Team to evaluate and enhance the overall quality of banquet services. They provide leadership and motivation, upholding the company’s core values, principles, and vision. This is a casual position to start, with limited shifts in February (limited events) and an expected increase to approximately 6-8 shifts in April as the event season ramps up. The team is looking to bring someone on early to allow for training, onboarding, and integration into the banquet team ahead of the busy season.

Essential Duties and Responsibilities
Banquet Operations & Service
  • Supervise and coordinate the setup, execution, and breakdown of all banquet functions, ensuring seamless event execution,
  • Work closely with event planners, culinary staff, and other departments to ensure all banquet details are executed as planned,
  • Ensure that banquet areas, service stations, and storage spaces are clean, organized, and properly stocked before, during, and after events,
  • Ensure all banquet staff adhere to food safety and hygiene guidelines, following company standards for handling, preparation, and presentation,
  • Monitor guest needs during events, promptly addressing any issues or special requests to ensure a high level of satisfaction,
  • Oversee banquet team members to ensure efficient and timely service of food and beverages,
  • Manage guest seating arrangements and room setup to optimize event flow and service efficiency,
  • Conduct pre-event meetings with banquet staff to communicate event details, service expectations, and assigned duties,
  • Maintain a strong presence on the banquet floor, assisting and directing staff as needed,
  • Ensure all banquet closing procedures are completed, including inventory checks, proper storage of equipment, and final venue inspections.
Leadership & Team Management
  • Train, mentor, and supervise banquet staff, ensuring they understand service standards, procedures, and expectations,
  • Lead by example, fostering a positive and professional team environment,
  • Actively participate in coaching and performance management of banquet staff,
  • Assign and oversee banquet team tasks, ensuring responsibilities are executed effectively and efficiently,
  • Encourage teamwork and maintain a high level of staff engagement and morale,
  • Communicate effectively with the Operations Manager, Sales Managers, Event Coordinators, and other department leads,
  • Uphold professional conduct and appearance standards for all banquet staff.
General Operations, Sales & Profitability
  • Ensure all scheduled shifts are covered and that appropriate staffing levels are maintained for each event,
  • Assist in managing banquet inventory, including linens, glassware, and serving equipment, ensuring proper stock levels,
  • Assist in reconciling sales transactions as needed,
  • Ensure proper handling and storage of banquet supplies to minimize waste and reduce costs,
  • Collaborate with the Leadership Team to implement strategies for enhancing banquet sales and guest experience.
Safety & Compliance Responsibilities
  • Ensure all banquet operations adhere to health and safety regulations, including food handling, sanitation, and emergency protocols,
  • Ensure team members follow workplace safety policies and procedures,
  • Conduct safety checks to identify and address potential hazards in banquet areas,
  • Ensure alcoholic beverages are served responsibly and in compliance with liquor licensing regulations.
  • Report any workplace injuries, equipment malfunctions, or safety concerns to management immediately.
Qualifications & Requirements
  • 1 to 2 years of supervisory experience in banquet or event food service operations,
  • Experience working in a fast-paced hospitality or food & beverage environment,
  • Knowledge of banquet setup, event execution, and service etiquette,
  • Food Safe Level 1 certification an asset (or willingness to obtain),
  • Serving It Right certification,
  • Strong leadership and communication skills, with the ability to motivate and guide a team,
  • Ability to handle high-pressure situations and adapt to last-minute event changes,
  • POS experience or previous knowledge of Profitek is an asset.
Working Conditions & Considerations
The ideal candidate must have the ability to work a variety of shifts, including evenings, weekends (primarily), and holidays, based on event schedules. These shifts can include late nights until 1am (2am and 3am on occasion) to meet the needs of the business. You would be required to stand for extended periods and move throughout banquet spaces during events, occasionally required to lift and carry up to 30 lbs, and occasionally required to climb step stools or ladders to access banquet supplies. You may also need to work in a variety of indoor and outdoor settings, with exposure to changing weather conditions. This role is ideal for an experienced supervisor looking to integrate into a high-volume banquet operation ahead of peak season.

Wage for this position is $23.56 per hour, and this role is a seasonal, casual contract.

The Capilano Group comprises of retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver. The Capilano Group’s portfolio includes Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley’s Park Bar & Grill and Prospect Point Café and Gift Shop in Stanley Park, Vancouver and Capilano Suspension Bridge Park, Capilano Trading Post in North Vancouver.

Powered by JazzHR

4HPjaaMZVQ

Create a job alert for this search

Banquet Supervisor • Vancouver, BC, Canada

Similar jobs

Retail Supervisor Position in BC

Tidewaters-Liquor-StoreSurrey, Metro Vancouver Regional District, CA
Full-time +1

Step into a Retail Supervisor position in Surrey, BC, where you will lead a team and manage store operations.This role covers staff management, inventory, and customer service excellence.As a perma... Show more

 • Promoted

Ticketmaster Box Office Supervisor Role

TicketmasterVancouver, Metro Vancouver Regional District, CA
Part-time

Join Ticketmaster Canada as a Box Office Supervisor in Vancouver, BC, and enhance ticketing operations with excellent customer service.This part-time role demands availability on weekends and holid... Show more

 • Promoted

Skilled Maintenance Supervisor for Hospitality Operations

Sandman Hotel GroupRichmond, Metro Vancouver Regional District, CA
Full-time

Take charge as a Maintenance Supervisor, focusing on hospitality operations.Ensure seamless property maintenance and enhance guest satisfaction through your proactive approach.In this hands-on role... Show more

 • Promoted

Supervisory Role at Stanley's Bar & Grill

Capilano GroupVancouver, Metro Vancouver Regional District, CA
Full-time

Drive excellence in service as a Restaurant Supervisor at Stanley's Bar & Grill within Stanley Park Pavilion.Lead your team to exceed guest expectations with every dining experience.In this pivotal... Show more

 • Promoted

Airline Customer Service Operations Supervisor with Strong Leadership

GAT Airline Ground SupportVancouver, Metro Vancouver Regional District, CA
Full-time

Become an essential part of airline operations as a Customer Service Supervisor.Manage personnel, enforce compliance, and ensure safe, efficient ground operations.In this supervisory position, you ... Show more

 • Promoted

SELLING SUPERVISOR - OAKRIDGE PARK MALL

LVMH GroupVancouver, Metro Vancouver Regional District, CA
Full-time

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision.CELINE’s... Show more

 • Promoted

Box Office Supervisor

Ticketmaster Canada LPVancouver, Metro Vancouver Regional District, CA
Part-time

Box Office Supervisor - Location: Vancouver, BC.Division: Ticketmaster NA - Support & Operations.Line Manager: Manager, Box Office Operations.Contract Terms: Casual/Seasonal, Part-Time; must be ava... Show more

 • Promoted

Maison Margiela Selling Supervisor, Vancouver - Margiela

BoF CareersVancouver, Metro Vancouver Regional District, CA
Full-time

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela.Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expre... Show more

 • Promoted

Operations Supervisor Needed at The Beard Struggle

The-Beard-StruggleVancouver, Metro Vancouver Regional District, CA
Full-time +1

Become the Operations Supervisor for The Beard Struggle, where your focus will be on training staff and overseeing equipment at our busy location.This full-time position is ripe for skilled leaders... Show more

 • Promoted

Shift Supervisor for Service Excellence

WorkstreamVancouver, Metro Vancouver Regional District, CA
Full-time

Oversee operations as a Shift Supervisor, ensuring outstanding service and satisfaction for every guest.Lead your team to foster loyalty through exceptional experiences and teamwork.In this role, y... Show more

 • Promoted

Senior Supervisor

Canada West Ski Areas AssociationVancouver, Metro Vancouver Regional District, CA
Full-time

Cypress Mountain is seeking experienced and passionate Senior Supervisors to join our Snow Sports School leadership team for the 2026/27 winter season.This role is ideal for an experienced snowspor... Show more

 • Promoted

Private Suites Supervisor

Adecco CanadaVancouver, Metro Vancouver Regional District, CA
Full-time

From the exclusivity of private suites to the intensity of global matchday operations—where precision, service, and experience define every moment.This role is ideal for a hospitality leader who th... Show more

 • Promoted

Ice Arena Operations Supervisor Position

Canlan SportsBurnaby, Metro Vancouver Regional District, CA
Full-time

Enhance operations at Canlan Sports as an Operations Supervisor focused on safety, maintenance, and team training.This hands-on role is critical for maintaining ice quality and facility standards.A... Show more

 • Promoted

Duty Manager - surrey

Philippine Airlinessurrey, bc, ca
Full-time

Let your career see new destinations and let it soar to new heights.A top airline company is hiring and providing exciting opportunities.One of the leading airlines in the Philippines.Get a chance ... Show more

 • Promoted

Abatement Supervisor

Kinetic ConstructionRichmond, Metro Vancouver Regional District, CA
Full-time

Relationships, Passion Continuous, Improvement.Our core values are a desire to build enduring.We focus on teamwork, trust and, most importantly, respect for people.Our people are the most important... Show more

 • Promoted

Lead Customer Service Supervisor — BC & AB

GOLDEN VALLEY FOODS LIMITEDVancouver, Metro Vancouver Regional District, CA
Full-time

A leading Canadian agribusiness is seeking a Customer Service Supervisor to manage operations across British Columbia and Alberta.This role requires excellent organizational skills and a strong abi... Show more

 • Promoted

Installation Supervisor

Kone MéxicoVancouver, Metro Vancouver Regional District, CA
Full-time

Installation Supervisor page is loaded## Installation Supervisorlocations: Deltatime type: Vollzeitposted on: Vor 2 Tagen ausgeschriebenjob requisition id: R0658826*Founded in 1910,* *is a... Show more

 • Promoted

Cabinet Shop Supervisor Needed

Best Home Kitchen Cabinets IncSurrey, Metro Vancouver Regional District, CA
Full-time

Drive operations at a custom cabinet shop as a Carpentry Supervisor.Engage in team leadership, production management, and quality enhancement at the shop location.In this role, with 1-2 years of ex... Show more

 • Promoted

Banquet Manager Opportunity in BC

MAHARANI BANQUET HALL LTD.Surrey, Metro Vancouver Regional District, CA
Full-time

Take charge as a Banquet Manager in Surrey, BC, where you can reshape event services and manage a dedicated team.This full-time position includes a robust salary and promising career growth.We are ... Show more

 • Promoted

Stewarding Supervisor - BC Place Stadium

EmergencyMDVancouver, Metro Vancouver Regional District, CA
Full-time

Job Listing: Stewarding Supervisor.At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guest... Show more