- No degree, certificate or diploma
Tasks
- Address customers' complaints or concerns
- Coach colleagues on new methods or work techniques
- Professionalism in customer service
- Arrange travel, related itineraries and make reservations
- Load and unload goods
- Obtain special permits and other documents required to transport cargo on international routes
- Operate and drive straight or articulated trucks to transport goods and materials
- Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
- Perform brake adjustments
- Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
- Perform preventive maintenance
- Receive and relay information to central dispatch
- Record cargo information, hours of service, distance travelled and fuel consumption
- Tarping and ensuring safety and security of cargo
Certificates, licences, memberships, and courses
- Air Brakes Endorsement
- Class 1 / 1F / A Licence (semi trailer trucks)
- Driver's License (Class 1 or A)
Documentation knowledge
- Accident or incident reports
- Dangerous goods occurrence reports
- Driver logbook
- Inspection report (pre-trip, en-route, post-trip)
- Maintenance and repair reports
- Trans-border documentation
- Trip reports
Type of trucking and equipment
- Flatbed
- Tractor-trailer
- Tractor-trailer A train
- Tractor-trailer B train
Communication systems experience
- Operate GPS (Global Positioning System) and other navigation equipment
- Trip recorder (on-board computer)
Transportation / travel experience
- International
- Local
- Long-haul
- National
- Provincial / territorial
- Regional
- Short-haul
Security and safety
- Basic security clearance
Transportation / travel information
- Valid driver's licence
- Willing to travel cross-border
- Willing to travel for extended periods
- Willing to travel overnight
Work conditions and physical capabilities
- Attention to detail
- Handling heavy loads
- Large workload
- Overtime required
- Physically demanding
- Repetitive tasks
- Sitting
Weight handling
- Up to 23 kg (50 lbs)
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
Screening questions
- Are you currently legally able to work in Canada?
Experience
- Experience an asset