Position Overview
Operations Coordinators are responsible for managing the day-to-day operations. More specifically, they coordinate deliveries and pick-ups, plan short-term staffing and support technicians and sales staff both in the office and at events.
Key Job Responsibilities
Short-term staff planning
- Schedule staff for events confirmed at the last minute
- Modify planning based on client needs and communicate these changes to technicians
- Complete long-term planning based on operational needs
Coordinate logistics
Schedule personnel for deliveries and pick-upsPlan delivery and pick-up schedules on a daily basisEnsure maximum utilization of our truck fleetRent trucks, as neededSupport for events
Answer calls from event technicians and help them find solutions to various problemsEnsure that the chain of communication is always respectedBe aware of the progress of operationsAssist the technical staff during the preparation of eventsJob Qualifications
5+ years experience in the audiovisual fieldBilingual Preferred (French / English)Must have a driver's licenseCompetencies
Ability to work well under pressure, adapt to changing priorities / needs and meet deadlinesPositive attitudeCommitment to exceptional customer service / exceeding client expectationsStrong organizational skillsExcellent communication and interpersonal skillsProfessional approach