Job Description
Job Description
Why DUCA?
We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve.
We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™ .
DUCA () is distinguished for the following :
- Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers.
- Competitive rates.
- Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members.
- Profit sharing among Members.
- Multiple ways to bank—online, mobile app, phone / full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24 / 7
- A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab (), a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition.
A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play.
Vice President, Commercial & Business Banking
DUCA is looking for a Vice President, Commercial & Business Banking to join our growing team!
Job Purpose & Summary
Reporting to the Chief Commercial Banking Officer, the Vice President, Commercial & Business Banking will independently develop new business, manage Member relationships, and oversee a complex deposit and loan portfolio consisting of term financing and operating loans for both the Commercial (>
$1MM) and Business Banking (
The VP, Commercial & Business Banking is an experienced leader who creates a positive, collaborative environment while building a well-respected and identified in-market brand that aligns with DUCA’s values and purpose of helping Members ‘Do more, Be more, and Achieve more’ with their money and their lives.
Key Accountabilities & Duties
Lead by example : consistently demonstrate DUCA’s values of “Bringing out the best in others”, “Doing what’s right even when it’s difficult”, and “Making what’s possible happen”Lead and direct a high-performing Commercial & Business Banking team; ensure annual and long-term direction is understood and objectives met; create a culture that fosters engagement, passion, and enthusiasm for DUCA’s vision, mission, and values; embed a Member-service excellence approach within DUCA’s established risk frameworkLead the development and execution of the commercial banking strategy; develop and maintain a profitable commercial term loan portfolio of complex loans valued between $1MM-$30MM which include term financing, commercial mortgages, and participations in loans led by other credit unions or FIs in these sectorsLead the development and execution of the business banking strategy; develop and maintain a profitable business banking portfolio of loans valued between $50K - $1MMOversee DUCA’s Cash Management initiatives as they relate to deposit gathering for key strategic sectors, such as the Condominium and M.U.S.H sectorsOversee the Account Opening Team who will be responsible for opening all Commercial and Business Banking accounts; develop and implement a centralized Business Banking account opening process for DUCA’s branch networkLeverage relationships with existing Members and other financial intermediaries to source new deposit relationships and loan applications; solicit business opportunities from brokers, vendor relationships, and credit union affiliationsReview and, where necessary, underwrite credit applications providing products and services which meet the clients’ needs while adhering to DUCA’s lending policies and practices; actively monitor the assigned portfolios to ensure accounts are operating as authorized and take measures necessary to remedy non-performing assets; oversee and act as a point of escalation for applications within the Commercial & Business Banking teamImplement and oversee all Government loan programs for both segments; work with other DUCA departments to ensure the funding and reporting requirements for these loans are adhered toBuild strong relationships with DUCA leaders across the organization to foster open, candid lines of communication and effective processes are in place that will ensure AOP metrics are met and the Member experience in both segments is viewed as best in class within our trading areaBuild organizational and product visibility at local and regional levels; represent DUCA at community, business networking, and trade association events; join key industry associations to promote DUCA’s commercial and business banking brand within our trading area while also gathering market informationOccupational Experience & Education Requirements
Undergraduate degree in business, finance, or related areaEMBA or MBA an assetMinimum 10 years of progressive experience in mid-market commercial lending, small business lending, relationship management, cash management and / or commercial risk managementMinimum 8 years of people management experience with senior level leadership experience preferredExposure to syndicated and / or shared commercial financingSales management experience requiredKnowledge, Skills & Attributes
Seasoned professional with in-depth commercial banking industry knowledge as well as an entrepreneurial drive including a high level of business development, networking, and lead generation skillsStrong leadership skills with a proven ability to maximize employee engagement, build, retain, and manage a highly motivated sales teamProven abilities in coaching, mentoring, and individual employee development towards consistent performance and sales resultsStrong Member-service excellence mindset with the ability to integrate this approach throughout their teamStrategic thinker with strong business acumen to see the big picture and identify emerging risks and opportunitiesHighly developed negotiation and influencing skillsProblem solving and issue resolution skillsStrong business development, leadership, sales, and relationship management skillsStrong commitment to building DUCA’s Commercial Banking brand in the GTA and surrounding marketsHigh level of analytical, credit assessment, and underwriting skillsDemonstrated focus on profitability, portfolio growth, and asset qualityStrong interpersonal, partnership, and collaboration skillsHighly organized with the ability to multi-task and meet tight or conflicting prioritiesAbility to manage complexity and the requirement to conform with regulatory, legal, and ethical rules and normsHigh level of integrity, ethics and professionalism; proven ability to maintain sensitive and highly confidential informationWorking Conditions
Normal office environment with some travel and after-hours requirements to attend networking and business development events
Department : Commercial Banking
Primary Location : Corporate Office, 5255 Yonge Street, North York
Employment Status : Full-Time
Hours per Week : 38
Number of Vacancies : 1
DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request.
Qualified applicants are encouraged to submit their application. Applications must include a resume.
We thank all applicants but only those considered for an interview will be contacted.