information technology (IT) specialist

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Work setting

• Information technology (IT) infrastructure
• Airline company

Tasks

• Confer with clients to identify requirements
• Provide advice on information systems strategy, policy, management and service delivery
• Assess physical and technical security risks to data, software and hardware
• Develop policies, procedures and contingency plans to minimize the effects of security breaches
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems
• Research, evaluate and integrate network system and data communication hardware and software
• Upgrade and maintain software

Certificates, licences, memberships, and courses

• Associate Computing Professional (ACP)
• Microsoft certified IT professional (MCITP)
• Microsoft certified professional (MCP)
• Microsoft certified solutions associate (MCSA)
• Microsoft certified technology specialist (MCTS)
• Microsoft Certified Systems Engineer (MCSE)
• A+ Certification

Communication protocols

• WAN
• LAN

Computer and technology knowledge

• Information Technology Infrastructure Library (ITIL)
• Virtualization
• MAC
• Linux
• Networking software
• Networking hardware
• Networking security
• Servers
• File management software
• Security software
• Mac OS
• Spreadsheet
• C++
• MS Office
• Firewall
• MS SQL Server
• Networks
• Reservation software
• Server Hardware

Area of work experience

• Project implementation
• Information technology (IT) service delivery
• Design
• Project coordination

Area of specialization

• Aviation

Security and safety

• Airport security clearance

Personal suitability

• Efficient interpersonal skills
• Proactive

Screening questions

• Are you authorized to work in Canada?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?

Employment terms options

• Flexible hours

Experience

• 3 years to less than 5 years

Employment terms options

• Day

Workplace information

• On the road job