Bilingual Manager, Quality Assurance & Escalations (6-month Term / Part-Time 20h / week)

Responsibilities

Perform risk-based QA reviews to identify potential gaps in underwriting processes that could lead to compliance or financial exposure.

Collaborate with risk and compliance teams to align QA processes with investor / insurer risk management frameworks and regulatory requirements.

Assist in preparing documentation and evidence for investor and insurer audits.

Track and report QA findings, ensuring timely remediation.

Support continuous improvement initiatives for QA and audit processes.

Analyze audit findings for risk implications, ensuring corrective actions address root causes and prevent recurrence.

Support the underwriting team as required.

Requirements :

Experience :  5+ years in QA, audit, or compliance roles within financial services or mortgage underwriting.

Knowledge :  Familiarity with residential mortgage underwriting processes and investor / insurer guidelines.

Strong attention to detail and analytical skills.

Excellent communication and documentation abilities.

Language :  Bilingual (French and English) required.

Proficiency in QA tools and MS Office Suite.

Knowledge of French and English is required to support clients and Team members within and / or outside the province of Quebec.

Benefits :

COMPETITIVE COMPENSATION & RECOGNITION : competitive base salary, performance-weighted bonus, education / career support, option to join Employee Share Purchase Plan with employer matching component.

EMPLOYEE BENEFITS & INSURANCE :   competitive health and dental coverage, flexible plan for you and your family and short-term & long-term disability plans.

RETIREMENT SAVINGS PROGRAMS : voluntary Defined Contribution Pension Plan

WORK LIFE BALANCE : paid volunteer days, competitive time off, including 10 wellness days off, WorkPerks discount program, hybrid & flex work arrangements.

INCLUSIVE CULTURE AND DIVERSITY : living our core values : Be a Team, Be Accountable, Be Better, engaging with community through Business Resource Groups (BRG communities are volunteer employee-led groups formed around a common interest, identity, or background).

The expected annual base salary range (prorated for the term) for this role is ($69,500- $100,500), which is determined based on geographic location and candidate’s skills, knowledge and experience. In addition to base salary, this role is eligible for paid time off (prorated for the term).

IGM is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

IG is an accessible employer committed to providing a barrier- free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

How to Apply : Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to https : / / www.ig.ca / en / careers

We thank all applicants for their interest in IG Wealth Management; however, only those candidates selected for an interview will be contacted.

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