Senior Change Manager (CM3)

Job Description

Job Description

Job Title : Senior Change Manager (CM3)

Job Type : Fixed-Term Contract

Contract Duration : 24 Months

Work Location : Hybrid Remote – Fredericton, New Brunswick

Work Schedule : 37.5 hours per week

Job Overview

We are seeking an experienced Senior Change Manager (CM3) to lead change management initiatives for the Provincial Digital Referral Program , a major eHealth transformation project in New Brunswick. This program aims to implement a fax-free digital referral system to improve healthcare access, efficiency, and quality of care across the province.

As a key member of the project team, the Senior Change Manager will be responsible for developing and executing comprehensive change strategies, stakeholder engagement plans, communications, training tools, and readiness assessments. This role will work closely with executive leadership, healthcare providers, administrators, and IT stakeholders to ensure successful adoption and sustainability of the initiative.

Key Responsibilities

• Lead the design, development, and implementation of comprehensive Change Management Plans.
• Conduct change impact and readiness assessments; identify risks and mitigation strategies.
• Develop and execute stakeholder engagement and communication plans using multi-channel approaches.
• Create and manage communication materials tailored to diverse stakeholder groups.
• Build and support networks of change champions across organizations.
• Support benefits realization activities and contribute to program evaluation.
• Design and support training strategies, onboarding tools, and reference materials.
• Collaborate closely with eHealth and Digital Health teams to ensure alignment across initiatives.

Mandatory Qualifications

(multi-organization, 12+ months in duration, 8+ participating groups).

Desirable Experience

Additional Information