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Machine Learning Engineer
Machine Learning EngineerFullscript • Ottawa, Ontario, Canada
Machine Learning Engineer

Machine Learning Engineer

Fullscript • Ottawa, Ontario, Canada
13 days ago
Job type
  • Full-time
Job description

About Fullscript

Were an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.

That simple idea grew into a platform that powers every part of care. Today more than 125000 practitioners use Fullscript for clinical insights lab interpretations patient analytics education and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.

We build tools that make care smarter and more human. Tools that save time simplify decisions and help practitioners stay closely connected to the people they care for. When everything they need is in one place they can focus on what matters most : helping people get better.

This is your invitation.

Bring your ideas your grit and your care for people.

Join us and shape the future of care.

Were hiring a Senior Machine Learning En gin eer to join our AI team to help strengthen and expand Fullscripts AI-powered experiences. Youll work on building innovative AI capabilities that help clinicians provide better services and help patients improve their health.

What youll do :

  • Development and deployment of production multi-turn LLM-powered features including summarization tools and clinician-facing conversational agents that handle follow-up questions and reasoning over clinical context
  • Build and own backend services in Python that integrate LLM agents with Fullscripts platform
  • Implement prompting grounding and safety strategies to optimize model outputs in clinical workflows
  • Implement AI feature quality testing evaluation of LLM outputs (accuracy hallucinations edge cases) CI / CD pipelines and version control for all model-related workflows
  • Collaborate with medical and product teams to deliver AI features that reflect real clinical reasoning and practitioner workflows
  • Work cross-functionally with engineering analytics and medical SMEs to refine requirements and ensure data solutions support clinical contexts
  • Stay current with the latest LLM research and emerging AI technologies

What you bring to the table :

  • 3 years of experience building and implementing LLM applications used in production including conversational or agent-based systems
  • Experience with LLM application frameworks (LangChain LangGraph Hugging Face tools) including agent orchestration tool use or RAG pipelines
  • Familiarity with model evaluation and monitoring frameworks for LLM outputs and conversational quality
  • Knowledge of MCP and agent orchestration tools
  • Strong proficiency in Python and SQL
  • Deep understanding of data engineering best practices including version control testing and CI / CD methodologiesgineering best practices including version control testing and CI / CD m
  • Experience designing AI systems that answer open-ended questions support follow-up interactions and explain their reasoning
  • Ability to communicate complex technical concepts effectively to technical and non-technical stakeholders
  • Learning mindset with a keen interest in exploring new technologies and methodologies
  • Bonus if you have :

  • Familiarity with model evaluation and monitoring frameworks
  • Snowflake Snowpark or PySpark experience
  • Knowledge of MCP Langfuse or agent orchestration tools
  • Graph database experience (Neo4j)
  • Exposure to healthcare clinical data or decision-support systems
  • What we can offer you :

  • Flexible PTO & competitive payrest fuels performance.
  • RRSP match & stock optionsinvest in your future.
  • Customizable benefitsflexible coverage paramedical services and an HSA.
  • Fullscript discountssave on wellness products.
  • Continuous learningtraining budget company-wide initiatives.
  • Wherever You Work Wellhybrid and remote flexibility.
  • Why Fullscript

    Great work happens when people feel supported trusted and inspired. At Fullscript we stay curious and keep finding smarter ways to make care better. We grow together take on new challenges and focus on impact. We put people first work as a team and leave egos at the door.

    What to Know Before You Apply

    Were grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team please apply directly through our careers page. Were not able to respond to individual messages about open roles on email or social channels.

    Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at emailprotected.

    All offers are contingent on successful background checks conducted in compliance with federal state and provincial laws.

    We use AI tools to support parts of the hiring process including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.

    Learn More

    @fullscriptHQ on instagram

    Lets make healthcare whole

    We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

    Required Experience :

    IC

    Key Skills

    Industrial Maintenance,Machining,Mechanical Knowledge,CNC,Precision Measuring Instruments,Schematics,Maintenance,Hydraulics,Plastics Injection Molding,Programmable Logic Controllers,Manufacturing,Troubleshooting

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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