Principal -Policy Administration System (PAS)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

At Intact, we are dedicated to building innovative, in‑house solutions to streamline our operations and enhance our service offerings. We are currently seeking a highly technical skilled and experienced Principal to lead the technical strategy and roadmap, and to advocate our strategy and vision of our Policy Administration System (PAS).

The Principal will act as a thought leader, mentoring teams, driving best practices, innovation in software development and system integration and collaborating globally: you will be responsible of leading the end‑to‑end strategy, design, and development of a robust and scalable PAS tailored to our business needs. You will leverage your deep expertise in system architecture, data management, and software engineering to ensure the successful delivery of an enterprise‑grade solution.

The Principal, Policy Administration System (PAS) will report directly to the Vice President, Software Engineering.

What you’ll do here:

System Architecture & Development:

• Own end‑to‑end PAS design and delivery with a scalable, reliable, high‑performance architecture.
• Integrate PAS with enterprise systems (data, CRM, finance) using modern APIs and microservices.
• Establish CI/CD, automated testing, and deployment for rapid, high‑quality releases.

Data Management & Security :

• Implement PAS‑level data controls.
• Collaborate with security/compliance to enforce policies, mitigate risks, and pass audits.
• Ensure regulatory compliance and secure data handling within PAS.

AI Integration :

• Embed AI in PAS workflows (underwriting, pricing, recommendations) using approved models.

Global Leadership & Community of Practice:

• Mentor software developers and lead a PAS Community of Practice for consistency and knowledge sharing.
• Engage stakeholders to translate business goals into a clear technical roadmap.
• Advise executives and leaders on data/platform strategy and PAS evolution.

Strategic Influence & Negotiation:

• Shape PAS direction; negotiate priorities, timelines, and deliverables with business units.
• Define and track KPIs for performance, reliability, user satisfaction, and efficiency.
• Influence long‑term platform decisions with a focus on resilience and innovation.

Software Engineering Best Practices:

• Champion observability, scalability, security, and performance across the stack.
• Implement robust monitoring/logging; perform performance tuning and load testing.
• Enforce secure coding and regular vulnerability management.

Innovation & Continuous Improvement:

• Run POCs, evaluate tools, and integrate relevant emerging technologies.
• Drive continuous improvement through code reviews, documentation, and agile practices.
• Maintain a modern API roadmap to enhance interoperability and developer velocity.

What you bring to the table:

• Bachelor’s in computer science/software engineering or equivalent experience.
• 15+ years in software engineering and enterprise architecture; experience building PAS or similar systems.
• Expertise in system design, integration patterns, and data management/governance.
• Proficiency in Python/Java (e.g., Spring Boot), RESTful APIs, microservices.
• Experience with cloud platforms (AWS/Azure/GCP) and cloudnative architectures.
• Demonstrated AI/ML integration in enterprise systems.
• Strong leadership, communication, and stakeholder management; ability to negotiate and influence.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English‑speaking colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

Why Join Us:

• Lead a mission‑critical platform from the ground up.
• Collaborative, innovative culture.
• Competitive compensation and benefits.
• Significant scope for impact and growth.

Are you a visionary technical leader driven by high‑impact systems? We’d be thrilled to hear from you.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in‑person interactions.

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success.
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
• An extensive flex pension and benefits package, with access to virtual healthcare.
• Flexible work arrangements.
• Possibility to purchase up to 5 extra days off per year.
• An annual wellness account that promotes an active and healthy lifestyle.
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
• Inclusive employee‑led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
• Inspiring leaders and colleagues who will lift you up and help you grow.
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.