Service Administrator

A well-established heavy equipment organization in Fredericton, NB is seeking a highly organized and detail-oriented Service Administrator to support its Service Department. This is a fast-paced, customer-focused role ideal for someone who enjoys administration, multitasking, and working in a hands‑on industrial environment.

The Service Administrator plays a critical role in ensuring service operations run smoothly by supporting work order processing, technician billing, warranty administration, and inventory coordination.

Key Responsibilities

• Administer and manage service work orders from open to close
• Process and track technician labour hours for accurate billing
• Prepare invoices for customers and internal departments
• Administer warranty claims and ensure proper documentation and submissions
• Support the sales team by helping manage inbound and outbound equipment flow
• Track equipment inventory and unit movements
• Provide administrative support to the Service Manager and Branch leadership
• Maintain organized service records and files
• Assist with additional office and operational support as required

Qualifications & Skills

What’s Offered

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