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front office manager, hotel
front office manager, hotelDays Inn Leamington • Leamington, ON, CA
front office manager, hotel

front office manager, hotel

Days Inn Leamington • Leamington, ON, CA
2 days ago
Job type
  • Full-time
  • Permanent
Job description
  • Work Term : Permanent
  • Work Language : English
  • Hours : 30 to 44 hours per week
  • Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience : 1 year to less than 2 years
  • Work setting

    • Staff accommodation available
    • Hotel, motel, resort
    • Budgetary responsibility

    • $500,001 - $1,500,000
    • Tasks

    • Develop and implement policies and procedures for daily operations
    • Recruit and hire staff
    • Supervise staff
    • Negotiate with suppliers for the provision of materials and supplies
    • Conduct training sessions
    • Negotiate with clients for the use of facilities
    • Perform front desk duties
    • Prepare marketing plans
    • Arrange for and oversee maintenance activities
    • Enforce policies and procedures
    • Address customers' complaints or concerns
    • Assist clients / guests with special needs
    • Establish work schedules
    • Manage events
    • Organize and maintain inventory
    • Supervision

    • 3-4 people
    • Computer and technology knowledge

    • MS Word
    • MS Excel
    • MS Outlook
    • MS PowerPoint
    • MS Windows
    • Security and safety

    • Basic security clearance
    • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Attention to detail
    • Combination of sitting, standing, walking
    • Personal suitability

    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Initiative
    • Team player
    • Employment terms options

    • Early morning
    • Evening
    • Employment terms options

    • Shift
    • Flexible hours
    • Morning
    • Night
    • On call
    • Day
    • Weekend
    • Overtime required
    • Overtime available
    • Financial benefits

    • Gratuities
    • Other benefits

    • Free parking available
    • Learning / training paid by employer
    • On-site amenities
    • On-site housing options
    • Support for newcomers and refugees

    • Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
    • Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
    • Supports newcomers and / or refugees with foreign credential recognition
    • Offers mentorship programs that pair newcomers and / or refugees with experienced employees
    • Support for youths

    • Offers on-the-job training tailored to youth
    • Offers mentorship, coaching and / or networking opportunities for youth
    • Provides awareness training to employees to create a welcoming work environment for youth
    • Support for Veterans

    • Offers mentorship, coaching and / or networking opportunities for Veterans
    • Provides awareness training to employees to create a welcoming work environment for Veterans
    • Support for Indigenous people

    • Offers mentorship, coaching and / or networking opportunities for Indigenous workers
    • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
    • Support for mature workers

    • Applies hiring policies that discourage age discrimination
    • Provides staff with awareness training to create a welcoming work environment for mature workers
    • Offers mentorship, coaching and / or networking opportunities for mature workers
    • Supports for visible minorities

    • Offers mentorship programs that pair members of visible minorities with experienced employees
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    Front office manager hotel • Leamington, ON, CA

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