Our client is seeking a Senior Business Analyst to review processes and policies and participate in change activities for a registries modernization. ( )
Must Have :
- 7+ Years of experience as a Business Analyst
- 5+ years of experience working within an agile development environment.
- 3+ years of experience evaluating policies , programs, and initiatives using program development principles.
- 3+ years of experience with change management .
Nice to Have :
- Active professional certification or accreditation in a related discipline from a recognized issuing body.
- Public sector experience
- ServiceNow experience
- Confluence experience
- Jira experience
- Miro experience
Description : The Registries Modernization Program is adopting an agile approach to deliver innovative and sustainable solutions for registry services in Alberta.
For the Motor Vehicles registry, this involves a complete overhaul of legacy applications, implementing a new codebase as the system's foundation.
The team seeks a Business Consultant experienced in gathering requirements, conducting gap analyses, and collaborating with stakeholders to develop solutions that enhance business operations and efficiency.
Responsibilities :
- Facilitate requirements gathering sessions and conduct process walkthroughs.
- Identify goals and pain points through gap analysis on current and future state business processes.
- Create, review, and update user stories, personas, and journey maps.
- Develop system use cases, flow diagrams, and interactive mock-ups outlining functional requirements.
- Document and validate results with subject matter experts and draft detailed business and functional requirements specifications.
- Support the development of system documentation and recommend policies and procedural manuals.
- Assist with change management and training for complex program changes.
- Conduct post-implementation reviews, assess opportunities for backlog refinement, and pursue continuous improvement.
- Collaborate with security and privacy teams to complete security threat risk assessments and privacy impact assessments.
- Assist with project planning, scheduling, and status reporting.
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