Overview
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help investment advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our clients.
Your responsibilities
- Support investment advisors in providing superior customer service and be available to meet client requests
- Carry out routine operations related to financial transactions (e.g., purchases and sales of securities, necessary transaction adjustments)
- Carry out deposit, withdrawal, transfer, and currency conversion instructions for all investment accounts and ensure diligent follow-up
- Analyze, open, and update client files
- Produce portfolio management reports
- Carry out the administrative management of client files by managing agendas, scheduling appointments, and preparing client meetings
- Ensure adherence to compliance and risk management rules
Your team
National Bank Financial – Wealth Management is the fifth largest mutual funds brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with an investment advisor to offer an exceptional client experience. Collaboration and partnership will be key to your success.
Work environment
We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work / life balance, and flexible leave that you can take when it's important to you.
Prerequisites
Completed college and / or university diploma in a related fieldTwo years of relevant experience in the banking (“back office”), insurance, and / or financial industryCompletion of the Canadian Securities Course (CSC) and / or Conduct and Practices Handbook CourseExcellent knowledge of the Microsoft Office suiteExcellent customer service skillsYour job
Support investment advisors in providing superior customer service and be available to meet client requestsCarry out routine operations related to financial transactions (e.g., purchases and sales of securities, necessary transaction adjustments)Carry out deposit, withdrawal, transfer, and currency conversion instructions for all investment accounts and ensure diligent follow-upAnalyze, open, and update client filesProduce portfolio management reportsCarry out the administrative management of client files by managing agendas, scheduling appointments, and preparing client meetingsEnsure adherence to compliance and risk management rulesBenefits
Health and wellness program, including many optionsFlexible group insuranceGenerous pension planEmployee Share Ownership PlanEmployee and Family Assistance ProgramPreferential banking servicesOpportunities to get involved in community initiativesTelemedicine serviceVirtual sleep clinicAdditional required languages : English, Mandarin
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