Banking Advisor, Remote Advisory Centre (Hybrid)

Attendance Hybrid Job number 24946 Category Professional Status : Permanent Type of Contract Permanent Schedule : Full-Time Full Time / Part Time? Full-Time Posting date 14-Feb-2025 Location : Edmonton, Alberta City Edmonton Province / State Alberta Area of Interest : Advisory services, Call centres

A career as a Banking Advisor at the Remote Advisory Centre of National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a friendly approach and use your analytical skills in order to offer a people-centric experience for our remote clients.

This role offers opportunities for development. By obtaining your mutual fund representative license, if you don’t already have it, you’ll be able to progress in your role and expand your responsibilities, particularly by performing mutual fund transactions.

Your job

• Listen to clients’ needs and resolve complex situations.
• Give advice and offer appropriate solutions for personal retail clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning needs.
• Support your clients through the mortgage renewal or renegotiation process.
• Ensure client satisfaction and engagement.
• Refer your clients to your specialist colleagues for their specific needs.
• Ensure adherence to compliance and risk management rules.

Your team

You’ll be part of a team that’s passionate about providing financial advice and building business relationships with clients. Reporting to the manager, you’ll have access to a development path and specific support for your role to help you increase your knowledge of our various solutions and improve your advisory approach.

Our team values passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love. We rely on our colleagues to share knowledge and help each other.

Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development.

Based on the team’s operational needs, you will work rotating shifts between 9 a.m. and 8 p.m. Monday to Thursday, 9 a.m. and 6 p.m. on Fridays and 9 a.m. and 5 p.m. on Saturdays.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work / life balance, and flexible leave that you can take when it's important to you.

Prerequisites

Location

The office is located at 10115 100A St NW, Edmonton, AB

Languages : English

Skills

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Accountability Business Development Client-focused Communication Emotional Intelligence Learning Agility Listening Problem Solving Standards Compliance Teamwork Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.