Solutions Designer CRM 9580-1516Foilcon • Guelph, ON, CA

Solutions Designer CRM 9580-1516

Foilcon • Guelph, ON, CA

30+ days ago

Job type

Full-time

Job description

Overview

Join to apply for the Solutions Designer CRM 9580-1516 role at Foilcon .

Responsibilities

Undertakes the design of hosting technology solutions based on the client's service specifications, standards, policies, best practices and cost models, in order to meet client Salesforce Public Sector Solutions CRM application business requirement and project / initiative deliverables.

General Skills

Knowledge of Salesforce Public Sector Solutions CRM applications, operating systems, environments, database technologies, programming languages and communication protocols.

Develop end-to-end features across Salesforce, Mulesoft, and other services.

Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.

An understanding of how to develop complex Salesforce Sales Cloud features, breaking down the work into components and milestones that stakeholders can easily understand

Write concise, well-crafted code and tests.

Provide detailed estimates and work breakdown structure for assigned tasks

Desirable Skills

Experience with building Salesforce solutions based on user stories and low level designs

Adhere to defined coding standards and develop well-structured, maintainable and easy to understand code

Strong experience delivering products in Agile / Scrum mode.

Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit-gap analysis against Salesforce cloud, service, community, available tools available within AppExchange and Salesforce Platform

Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)

Hands-on knowledge of Apex, lightning, VisualForce, Salesforce APIs, data loaders, SOQL, SOSL, and web services

Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.

Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign-On

Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT

Experience with deployment tools such as GitLab, Jenkins, etc.

Must Have

5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom code

Certified Salesforce Platform Developer I or equivalent experience

Salesforce Certified OmniStudio Developer

Salesforce Certified Experience Cloud Consultant

Salesforce Certified Administrator

Knowledge Transfer Requirements

Knowledge transfer is expected to occur through the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff

All design, development and artefacts, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided

Evaluation Criteria

Criteria 1 : Salesforce Experience (30 points)

5+ years experience (including recent experience) solutioning and hands-on configuring in Salesforce

Salesforce Certified Platform Developer I

Salesforce Certified OmniStudio Developer

Salesforce Certified Experience Cloud Consultant

Salesforce Certified Administrator

Criteria 2 : Design, Analysis, Development and Configuration (35 points)

Demonstrated experience supporting, developing, maintaining, and configurating Salesforce solutions

Hands-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environments

Demonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanisms

Demonstrated experience designing and supporting the development of prototypes and proof of concepts

Demonstrated experience conducting root cause analysis to troubleshoot and resolve defects / incidents

Demonstrated experience documenting build books, working with staff on actual implementation documents and performance measures of the new environments

Experience conducting fit / gap analysis between high-level requirements and Salesforce Public Sector capabilities

Experience conducting diagnostics and determining methods to help incident management

Experience implementing AODA compliant solutions

Criteria 3 : Communication and Documentation (25 points)

Excellent analytical, problem solving and decision-making skills

Excellent communication skills, both written and verbal

Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks / issues with migrations

Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change requests

Experience documenting processes and technical designs and updating build books

Experience engaging with project team to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process

Experience providing estimates for proposed features / enhancements and review the estimates from other team members for completeness and accuracy

Criteria 4 : Agile Experience (5 points)

Experience with Agile scrum methodologies

Demonstrated experience with agile sprint management, bug tracking and testing life cycle management using Azure DevOps

Thorough understanding of SDLC, specifically DEV processes in agile development environments

Criteria 5 : Public Sector Experience (5 points)

Previous experience working in Government or Public Sector organizations

Job Details

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Engineering and Information Technology

Industries : IT Services and IT Consulting

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Solutions Designer CRM 95801516 • Guelph, ON, CA

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