Project Manager, IT Infrastructure Refresh

Job Description

Roles and Responsibilities

• Lead and manage full lifecycle IT infrastructure projects with a primary focus on client computing and Windows 11 upgrade initiatives.

• Drive the development of business cases, feasibility studies, and planning documentation in alignment with organizational priorities and best practices.

• Prepare comprehensive project plans including scope, budget, schedule, resource plans, risk management strategies, and quality control measures.

• Oversee and monitor all aspects of project execution including financials, procurements, communications, quality, and risk management.

• Direct activities of cross-functional teams including Business Analysts, Developers, QA Analysts, and external contractors to ensure successful project delivery.

• Manage stakeholder relationships, ensuring engagement through Steering Committees and Technical Advisory Committees to align project goals with business expectations.

• Provide detailed, ongoing project reporting to stakeholders, including monthly status reports and ad hoc updates.

• Ensure governance processes are followed, including change management, RAID log maintenance, and accurate documentation of meetings and decisions.

• Deliver key project artifacts including charters, initiation documents, communication plans, technical memoranda, and final closeout reports.

• Contribute to continuous improvement of project delivery methodologies and maintain a strong sense of urgency in achieving project milestones.

Qualifications and Skills

• 8+ years of full-cycle technology project management experience across SDLC and infrastructure projects.

• 5+ years of specific experience managing IT infrastructure projects, with a proven track record in risk, change, issue, time, and scope management.

• Hands-on experience managing complex contracts and delivery partner organizations.

• Previous involvement in Windows 11 upgrade projects is highly desirable.

• Demonstrated ability to manage projects with budgets exceeding $2M and cross-functional teams of 10+ members.

• Strong communication and interpersonal skills, with the ability to lead diverse teams and engage senior executives.

• Expertise in stakeholder engagement and consensus-building across technical and business teams.

• Familiarity with project governance frameworks, steering committee management, and formal project delivery methodologies.

• Skilled in Microsoft Office Suite including MS Project and SharePoint.

• PMP certification is an asset; training in best practice project management methodologies is expected.

• Experience managing projects in public sector or similarly structured organizations in Canada is considered a strong asset.

• Understanding of Organizational Change Management (OCM) principles and their application in project environments.

Education

• Bachelor's or Master’s degree in Business Administration, Computer Science, or a related field.