Talent.com
Account Director, Client Experience - Healthcare

Account Director, Client Experience - Healthcare

Resolute Digital, a Weber Shandwick CompanyToronto, ON, Canada
23 days ago
Job description

The Weber Shandwick Toronto Office is currently seeking an Account Director for its healthcare clients, focused on leadership of multiple healthcare accounts.

The AD is responsible for managing client and inter-agency relationships, playing a critical role in determining the long-term success of our healthcare clients. The ideal candidate will have pharma / healthcare subject matter expertise and a proven track record of managing campaigns.

Responsibilities include but are not limited to :

  • Lead for multiple healthcare accounts responsible for relationship building, counsel and thought leadership
  • Working across internal specialists including media, digital and creative
  • Working with senior counselors on strategy and development of creative concepts
  • Supporting the success of individual team members and effectively working to allocate agency resources
  • Project management, budgeting and billing

Additional Qualifications :

  • 5-7 years of agency experience with a focus on healthcare brands and the pharma industry
  • Proven ability to turn ideas into workable plans
  • Can work independently and as part of a team
  • Excellent oral and written business communication skills
  • Can complete challenging projects within set parameters
  • Experience communicating with healthcare professionals and knowledgeable about healthcare media channels
  • Experience developing relationships with third party organizations (PAGs), healthcare professionals, patients and caregivers, and in attending external meetings and events representing the agency and / or client (medical conferences, third party events, etc.)
  • Knowledge of Canada’s regulatory environment and experience as it relates to health-related products (PAAB, ASC, Health Canada) and social and digital communication
  • Personal Attributes

  • Passion for creativity, innovation and excellence in delivering quality client work
  • Ability to navigate with competing demands and thrive on deadlines
  • Exceptional judgment when working with team members, client contacts and vendors
  • Commitment and dedication to the agency’s success as well as individual career
  • Attention to detail and quality
  • Instills confidence with clients and colleagues
  • Weber Shandwick is proud to be an Equal Opportunity / Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, colour, religion, gender, age, ethnic or national origin, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

    J-18808-Ljbffr