A career as an Account Representative at National Bank, your ability to work in synergy with a variety of partners will be a key asset. You’ll use your excellent customer service skills and proactive approach to take charge of clients’ needs.Your role : Open commercial files and assist clients with a variety of transactionsPerform checks and analyses to ensure the accuracy of transactionsEstablish and maintain effective communication with the various partners involved in files (account managers, treasury managers, legal advisors, etc.)Devise solutions that are tailored to client needsDevelop lasting business relationships with clients by providing exceptional serviceWork with the team to continuously improve administrative processes and toolsYour team : Working in the Commercial Banking sector, you’ll be part of a large team that stands out for its exceptional level of collaboration. In addition to maintaining client relationships and carrying out a variety of tasks, you’ll have the opportunity to develop your skills through training, hands-on learning, and discussions with experts in your group.We want to contribute to your quality of life by offering you flexibility in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work / life balance, and flexible leave that you can take when it's important to you.Prerequisites : Three-year college diploma or academic equivalent in a related field and three years of relevant experienceCustomer service experienceProficiency with Microsoft Office suite, including Word and ExcelKnowledge of banking services and products for businessesGood sense of initiative and good level of autonomyYour benefitsIn addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
Account Representative • Centre-du-Québec-Est (Saint-Valère), QC, Canada