Senior Business Analyst - Voice Program [BHJOB13022_13194]

On behalf of our Healthcare client based in Vancouver, Ignite Technical Resources is seeking an Senior Business Analyst (Network and Voice projects) to join our clients team on a contract basis.

Summary Of The Role

A senior level infrastructure Business Analyst is required, on project activities including network infrastructure assessments, requirements gathering, vendor interactions, documentation, and implementation planning.

The successful candidate will play a key role in analyzing, planning, and executing the transition of voice services to managed service for a variety of Voice Program’ sites.

• Conduct thorough analysis of the current voicemail and phone systems, identifying critical issues related to obsolete hardware and software.
• Collaborate with stakeholders to gather detailed requirements for transitioning outdated phone and voicemail systems to managed services.
• Assess current capacity limitations of the voicemail system and plan for accommodating new users, particularly for new facilities.
• Evaluate risks associated with voicemail and phone system failures, prioritizing critical clinical and business operations at risk.
• Analyze integration points within the voice system, ensuring a seamless transition to managed services with maintained dependencies.
• Collaborate with network infrastructure teams to assess and document the current state, identifying remediation requirements for a robust network.

Skills And Experience Required For The Role

• Certifications in Business Analysis, Project Management
• Knowledge of voicemail and phone systems, preferably Avaya and Cisco (highly desired)
• Experience in network infrastructure assessment and remediation (highly desired)
• A level of education, training, and experience equivalent to a degree in Project Management, Health Administration, Business Administration, Information Management,

Due to the volume of resumes, only those candidates being considered will be contacted.

Ignite Technical Resources is a Vancouver-based Information Technology resourcing firm built around three principles : speed, efficiency and quality.

We provide highly trained and qualified technical consultants to your organization as a flexible work force option.

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About Ignite Technical

Founded in 2005 and headquartered in Vancouver BC, Ignite Technical Resources has been the preferred IT Staffing provider for many of Canada’s largest and well-known organizations for over 15 years.

By specializing in Information Technology, we ensure that our processes are focused exclusively on providing qualified IT Professionals and our commitment to speed ensures your teams and projects are staffed quickly and efficiently.

Our years of experience provide us with one of the most well-developed networks of candidates in the Canadian market. Come see why Ignite Technical is one of Canada’s premier providers of IT Professionals On-Demand.

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