Case Manager

The Position

– Case Manager – Triveri House

This position will provide direct support to the tenants to ensure financial supports are in place, access to health and mental health services, food bank services, community supports and access to adult education programs as well as other supports that may be required. The case manager will have a well-defined knowledge of resources available in the community and working relationships within service providers. The case manager will take on the role of a “systems navigator” and will support the tenant by identifying the individual’s needs and create a plan with them to access the needed supports and services. The case manager will be the advocate for the tenants and will assist the tenant to successfully receive the supports they are entitled to.

The case managers will play an active role within the program to with facilitating meetings and provide in-house workshops and training. The case managers will also be actively involved and present with tenants within the daily life and routines established within the facility. The case managers will be the on-site support for all tenants seeking information regarding community supports and services. They will be active in providing information and connecting tenants to services as required.

The case manager will have experience working within the homeless sector and / or working with youth and young adults at risk of homelessness. They will have a good understanding of trauma informed care, harm reduction and substance use and will be experienced in dealing with situations arising from these conditions such as and not limited to : Crisis Management, response to medical and mental health challenges and emergencies, and support with hygienic practices.

The case manager will be expected to be able to support individuals and this may involve working alone with an individual, driving tenants to appointments and supporting tenants as they deal with their life challenges. Case managers will be scheduled to provide services seven days a week and shifts will involve days, evenings, and weekends.

COVID – We take all necessary precautions when running our program such as social distancing, wearing masks while inside, regular sanitization of hands and surfaces. PPE will be provided. As we frequently access public spaces, the ideal candidate will be required to follow the requirements of the restriction exemption program.

For Consideration Applicants Will Need to Demonstrate the Following

• A degree or diploma in related field of study
• The ideal candidate would have 3 – 5 years of experience in working with youth and young adults who may be at risk of facing homelessness
• Individuals who have experience working within the Calgary Homeless Foundation network of service providers may be an asset.
• A current criminal record check including vulnerable sector (completed within the last 6 months)
• A current Alberta Intervention Record check (completed within the last 12 months)
• A current First Aid and CPR / AED ‘C’ certificate
• A Class 4 or 5 Driver’s License (Class 5 GDL will not be accepted)