Job descriptionWho We Are At BGIS Sustainable Cleaning Solutions, we are dedicated to providing environmentally responsible and high-quality cleaning services. Our mission is to create healthier, cleaner environments for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and energy-efficient methods that align with global environmental standards.Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning Solutions, you become part of a forward-thinking company that values sustainability, continuous improvement, and a positive work culture.Help us shape a cleaner, greener future through innovation, collaboration, and excellence.SUMMARYUnder the general supervision of the Regional Manager - Operations, the Regional Cleaning Supervisor performs a variety of scheduled and ad hoc supervisory related tasks with emphasis on customer satisfaction and quality service delivery.KEY DUTIES & RESPONSIBILITIESFunctioning as a core member of the Operations team the Regional Cleaning Supervisor must be able to:Ensure accounts are provided with a high level of service through supervision and coordinating activities of workersMaintain operational continuity at job sites by finding and replacing staff as neededAttend to any emergenciesRespond quickly and efficiently to all operational requestsTrack inventory and equipmentInspect facilities to ensure safety and cleanliness standardsFollow up with workers and ensure they are completing all required tasks and are following BGIS SCS policies and procedures along with health and safety requirementsEnsure that all team members are compliant with the company quality, security and safety mandatesAssist/train cleaners in performing dutiesReview daily site evaluations/audits to ensure safety, security and cleanliness standards are being metExecute action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility's issues efficientlyMaintain work schedules according to client needsDemonstrate the values of the company and lead by example at all timesMonitor staff absence and turnover ensuring flexible cover arrangements within short noticeCommunicate with operations managersProtect company's and clients' assets from misuse and damageHandle and assist with emergency procedures accordingly and as requiredPerform other duties as assignedKNOWLEDGE & SKILLSValid driver's license and own vehicle2+ years of experience in a Cleaning/ Service-related fieldFluency in both written and oral English a must. Bilingual skills are a bonus.Excellent communication and strong interpersonal skillsIntermediate computer skills and knowledge of Microsoft Office SoftwareExcellent time management and problem-solving skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutionsAbility to work independently and as a teamEffective attention to detail and a high degree of accuracyAt BGIS Sustainable Cleaning Solutions we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!BGIS Sustainable Cleaning Solutions is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.