Customer Service Representative
Job Description
Job Description
At Pure, we believe that exceptional customer service is essential for a successful business. As a Customer Service Representative, you play a crucial role in shaping our customers' experience and satisfaction.
You are the frontline ambassador of our company, entrusted with building positive relationships and ensuring that every interaction leaves a lasting impression.
Your dedication to resolving inquiries, providing solutions, and delivering unparalleled service directly impacts our reputation and growth.
Delivering excellence and making a difference in the lives of our valued customers every day is the main goal of our customer service team!
Responsibilities of the Customer Service Representative :
- Identifying opportunities to suggest additional products or services that complement the customer's purchase
- Setting up displays and promotional materials to draw customer attention
- Highlighting premium products and promoting upgrades
- Updating customer account information
- Assisting with billing inquiries and payment processing
- Ensuring seamless communication and service delivery
- Implementing company sales strategies in customer interactions
- Coordinating with sales, technical support, and other departments to resolve complex issues
- Adapting sales techniques to meet the needs of different customer segments
Requirements :
- Associate Degree in business, communications, or related fields
- Previous experience in customer service, sales, communications, or a similar field
- Proficiency in multitasking, prioritizing, and time management
- Excellent communication and interpersonal skills
- A friendly and positive demeanour
- Must be available Full-Time
- Must be comfortable working in person and willing to commute to our office every day
The Customer Service Representatives are rewarded with :
- Positive and supportive environment of inclusion and diversity
- Ongoing training and career growth opportunities within our organization
- Travel opportunities to attend industry events
- Competitive compensation package with performance and retention bonuses
Ready to channel your enthusiasm for customer service into a rewarding career opportunity? Apply today and join us in exceeding customer expectations!
Powered by JazzHR
wpjci9w3ke
Customer Service Representative- Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Customer Service Representative WFH
Customer Service Representative Responsibilities:. Managing a team of junior customer service representatives. Customer Service Representative Requirements:. Providing feedback on the efficiency of the customer service process. ...
Customer Service Representative Agent Work From Home - Remote Online Panelists
No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...
Remote Customer Service Representative (British Columbia)
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Customer service representative
Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the be...
Entry Level Remote Customer Service Representative (British Columbia)
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Fully Remote Customer Service Representative
Make a Difference with AO Globe Life: Customer Service Representative Wanted! Are you a people person who enjoys helping others and finding solutions? AO Globe Life is excited to offer an opportunity for passionate Customer Service Representatives to join our team. Previous customer service experien...
Customer Service Experience Representative
Banking or retail people, especially in customer service, prior teachers or caregivers, people with volunteer service (best if they come from companies known for excellent customer service – think Disney, Starbucks, etc. Our client is looking for the nicest people who live and breathe customer servi...
Customer Services Representative - Metrotown Branch
While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individ...
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...