Receptionist

BrokerLinkSt. John's, NL, CA

3 days ago

Job type

Part-time

Job description

Being a part of BrokerLink, means you live our values : to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for a Receptionist to join our BrokerLink Team in St. John, NL on a Contractual Part Time basis.

As part of our employee promise, here are some of the many perks of working with us :

Dress for your day’, dress according to your daily schedule
Competitive compensation package with bonus aspect
Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2023

What the Role Entails :

Answer multi-line phones and direct client inquiries

Control the flow of walk-in customers and callers

Ensure the needs of customers are being met through superior customer service

Process customer payments, bank deposits, petty cash management and account coding

Be a part of the billing advisor team answering client calls regarding payments

Monitor and distribute incoming and outgoing mail, faxes and couriers

Ensure EPIC system & company portals are updated consistently

The Successful candidate will have :

If you feel you have the equivalent skills, please apply

High School and / or Post-Secondary Education

2-5 years experience in an office environment

Computer skills - Keyboarding and MS Office

Ability to work primarily afternoon shifts, with flexibility to cover full-day shifts for the main receptionist during vacation periods

Strong customer focus

Demonstrated ability to handle multiple priorities successfully

Strong analytical and organizational skills

Excellent verbal and written communication skills

Exposure to Epic is an asset

Excellent customer services skills and adept in conflict resolution

Priority will be given to the candidate with previous experience working in a brokerage or insurance industry

Ability to pass a criminal background check and credit check