Technical Writer

Job Title: Communications - Writer - Technical

Job Location: 100% onsite at 71 Four Valley Dr, Concord ON L4K 4V8 Canada

Job Duration: 09+ Months

Shift - M-F – 8am to 4pm

Top 3 skills

o Experience using content management systems, Oxygen or other XML authoring tools,

o Experience writing and editing Service manuals for a variety of software and hardware products

o Can be assigned to various hardware and software projects with minimal support.

Description:

The Technical Writer will generate technical material and manuals. This role will compose text, organize, coordinate, and direct specifically assigned technical writing projects. Assignments will focus on preparation of technical literature that assists end users safely and effectively toward operation of a service or a particular product.

• Key responsibilities/essential functions include:Research, collecting source data, and interview appropriate personnel to compose text for technical literature, which meets standards and procedures. Plans, writes, and maintains systems and user support documentation efforts, including online help screens.
• Create documentation methodologies, frameworks, and workflow diagrams Prepare documentation pertaining to programming, systems operation and user documentation.
• Develop and maintain user-training materials and document training curriculum Coordinate review of all assigned writing projects to ensure thorough documentation.
• Determine expenses associated with all writing projects and document accordingly.
• Provide input on other technical writing projects by critiquing, editing, and proofreading manuscripts prepared by others.
• Work in cooperation with graphics and print team to coordinate illustration, page production, and printing to ensure timely completion of technical literature projects.

Required Qualifications:

1. Associates degree (or local equivalent) in journalism, technical communication, English, bio-medical engineering, science writing, or other related discipline or at least 2 years of experience as a technical writer

2. Minimum of 1 year of technical writing experience

3. Familiarity with conventions in form, structure, and notation of technical writing

4. Exceptional written, organizational, inter-personal, project management, and communication skills

5. Proficiency in Excel, Word, Outlook and PowerPoint

6. Wide degree of creativity

7. Highly motivated with the ability to work well both independently and in a team environment.