Unit Secretary (CUPE), Outpatient Mental Health (10525)

Overview

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Position summary

Able to work independently and as part of the Outpatient Mental Health clerical team in our interdisciplinary setting. 48_Talent Acquisition Created with Sketch.

Who you are

You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage. You are a patient and/or client centered individual who performs at an exemplary standard. You are a team player with excellent communication, critical thinking and prioritization skills. 48_Scheduling Created with Sketch.

Schedule

The successful candidate is expected to work days, Monday to Friday, as scheduled. Please note schedules are subject to change based on operational needs. 48_Budget Created with Sketch.

Compensation

CUP C03 - $$

Responsibilities

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Process

Processing patient orders through computer. Processing patient charts and restocking (assembling) new charts. Preparing materials for Health Records. Preparation and typing of patient program pamphlets, etc. 48_Document Created with Sketch.

Administration

Reception duties and telephone communication. Registering patients and booking follow-up appointments. Managing schedules of physicians and staff. Arranging meetings and appointments. Typing/filing of patient reports/letters. Ordering and monitoring inventory of supplies.

Requirements

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Experience

Recent Unit Secretary experience in a hospital outpatient clinic setting. Previous experience with Microsoft Office (Word, Excel and Outlook) with a minimum typing speed of 45 Previous experience using Meditech and Community Wide Scheduling. Knowledge of and/or completion of a medical terminology course. Previous experience organizing therapy group wait lists on Excel, booking group orientation sessions and entering group series appointments is an asset. 48_Creative Created with Sketch.

Initiative

Demonstrated excellent attendance record with the ability to maintain this same standard. Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital-related policies, health and safety legislation and best practices and completing relevant mandatory education as required. 48_Assessment Created with Sketch.

Skills

Excellent public relations, interpersonal, communication and organization skills. Team player with fellow clerical staff as well as the OPMH interdisciplinary team and physicians. Ability to work in a busy environment where patients are experiencing emotional and mental health difficulties. Previous experience in mental health services will be an asset.