service advisor - auto repair

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Receive payments

Computer and technology knowledge

• Database software
• MS Excel
• MS Windows
• MS Office
• Spreadsheet

Transportation / travel information

• Valid driver's licence

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure
• Physically demanding

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?

Employment terms options

• Flexible hours

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Group insurance benefits
• Life insurance
• Pension plan

Other benefits

• Other benefits
• Work Term : Permanent
• Work Language : English
• Hours : 40 to 44 hours per week