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Human Resources Recruiting Manager at Cognito BPM
Responsibilities :
- Support and troubleshoot various web applications in Digital portfolio.
- Deploy, administer, and support cloud services (primarily AWS) for internal and customer-facing applications.
- Collaborate with other support teams to resolve application and server issues.
- Participate in project delivery, deployment, and operational readiness for new and enhanced applications, following change management procedures.
- Identify inefficiencies and propose process improvements and automation opportunities.
- Manage software patching and vulnerability remediation.
- Build automation and self-healing mechanisms for service recovery.
- Develop and maintain scripts and tools for application support and troubleshooting.
- Create and maintain technical support documentation.
- Monitor digital applications, build dashboards for uptime and availability, and set up alerts for critical business functions.
- Learn and understand the functionality and technology stack of each supported application.
- Provide after-hours on-call support.
Requirements : Experience :
5–7 years in an Application Support role within a Digital or IT environment.2+ years managing infrastructure and applications hosted in AWS.Education & Certifications :
Degree or diploma in Computer Science or a related field.Technical Skills :
Experience with Unix, Windows, Java, C#, .NET, HTML, ASP, IIS, Apache, Tomcat,PM2, LDAP.Scripting / programming with PowerShell or Python.Familiarity with monitoring / logging tools : Dynatrace, Splunk, CloudWatch.Understanding of SOAP and RESTful web services.Working knowledge of PostgreSQL, SQL Server, and Oracle databases.Networking concepts : Subnets, ACLs, NAT, Load Balancers.DevOps and infrastructure automation experience.Soft Skills :
Strong analytical and problem-solving abilities.Ability to prioritize in a fast-paced environment.Excellent verbal, written, and technical communication skills.Strong interpersonal and leadership qualities.Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Contract
Job function
Job function
Information Technology
Industries
Telecommunications
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